Senior Compensation & Analytics Manager

Emploi pas sur LinkedIn

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $123 000 - $213 000 / an

⏰ Temps Plein

🟠 Senior

📉 Analyste de Données

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Front

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2013

☁️ SaaS

🏢 Entreprise

SaaS • Enterprise • Customer Support

Front est une plateforme de service client propulsée par l’IA, conçue pour la collaboration, qui propose un support omnicanal afin de réunir tous les canaux et toutes les équipes autour d’une approche fluide du service client. La plateforme booste la productivité, accélère les temps de réponse et améliore les scores de satisfaction client grâce à une IA puissante, à l’automatisation, à la collaboration en temps réel et à une expérience de boîte de réception intuitive. Front permet aux entreprises de gérer les tickets de support, de proposer du live chat, d’exploiter des bases de connaissances et de piloter la gestion des e-mails, aidant ainsi les organisations à améliorer la qualité de service délivrée à leurs clients et leur efficacité opérationnelle. Plus de 9 000 entreprises dans le monde lui font confiance pour maintenir une forte satisfaction client et offrir des expériences de service d’exception.

Description

• Report directly to the Chief People Officer (CPO) and serve as a strategic thought partner on compensation and People Analytics initiatives • Own and execute the end-to-end compensation cycle, including modeling increases, promotions, band updates, calibration support, and budget tracking • Consolidate, clean, and structure People data across HRIS, ATS, and Finance systems in partnership with People Ops to create scalable, reliable datasets that enable meaningful analytics • Manage off-cycle compensation adjustments, market reviews, and new hire band alignment • Build, refine, and maintain scalable compensation bands and benchmarking frameworks • Design and own advanced People Analytics to drive deep insights and inform Front’s people strategy • Provide People Analytics and insights for executive audiences and the Board of Directors • Lead analytics for the semi-annual engagement survey, including reporting, insight generation, and actionable recommendations • Partner with the CPO on executive-level reporting including attrition trends, headcount strategy, retention analysis, engagement insights, and talent health metrics • Deliver quarterly compensation reports to benchmarking partners such as Radford • Partner closely with Finance on headcount planning, scenario modeling, and compensation budget alignment • Identify opportunities to reduce manual modeling work through improved spreadsheet architecture, automation, and AI-enabled workflows • Act as a strategic thought partner in evolving Front’s compensation philosophy, analytics maturity, and long-term People strategy

🎯 Exigences

• 3–7+ years of experience in Compensation, Total Rewards, People Analytics, or a blended strategic People function, ideally within a SaaS or high-growth tech environment • Direct experience owning or heavily supporting at least one full compensation cycle, including increases and promotions • Strong understanding of benchmarking, salary band creation, and compensation modeling • Demonstrated experience building and delivering executive-level analytics and board-level materials • Experience designing People Analytics frameworks beyond standard reporting (attrition, performance trends, hiring velocity, engagement insights, etc.) • Advanced proficiency in Excel or Google Sheets including complex formulas, pivot tables, scenario modeling, and data cleaning • Experience working across multiple systems (HRIS, ATS, Finance) and building structure in fragmented data environments • Strong analytical and problem-solving skills with the ability to translate complex datasets into strategic insights • Experience collaborating cross-functionally with Finance, Recruiting, and People leadership • Comfort operating in ambiguous environments and building systems from the ground up • Interest in leveraging AI and automation tools to scale analytics workflows and reduce manual effort

🏖️ Avantages

• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance, including plan options at no cost to employees • Paid parental leave • Flexible time off policy • Flexibility to work from home Monday and Friday, unless posted as a fully remote role • Mental health support with Workplace Options • Family planning support with Maven • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities • Wellness Days - Fronteers get an additional day off on months with no holidays • Winter Break - Our offices are closed from Christmas to New Year's Day!