CRM Developer – Dynamics 365

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Gainwell Technologies

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10 000+ employés

⚕️ Assurance santé

💰 Grant en 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies est le principal fournisseur national de solutions numériques et en mode cloud dans l'écosystème des services sociaux et de la santé publique. Avec une approche axée sur les missions, Gainwell sert des clients dans les 50 états américains, en se concentrant sur l'amélioration des résultats de santé et la fourniture d'expériences intuitives centrées sur l'humain. Leur gamme complète de solutions comprend la modernisation de l'entreprise Medicaid, l'analyse de données, les services aux prestataires et les solutions pharmaceutiques, toutes conçues pour faire progresser l'avenir des soins de santé et améliorer le bien-être communautaire.

Description

• Responsible for supporting CRM application initiatives through design, development, testing, and ongoing support. • Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions in alignment with Gainwell application development standards. • Collaborate with business stakeholders and functional analysts to gather, analyze, and document requirements. • Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to meet business needs. • Develop and maintain custom plugins, workflows, and integrations using C#.NET and JavaScript. • Build extensions and custom components using Power Apps and Power Automate (Flows). • Develop and support Power BI reports and dashboards leveraging Dynamics 365 data. • Perform unit testing, system validation, and support defect resolution activities. • Provide ongoing application support and maintenance for the Dynamics 365 platform. • Create and maintain technical documentation, including design specifications, configurations, and deployment guides. • Ensure CRM solutions comply with Gainwell security, quality, and operational standards.

🎯 Exigences

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. • 6+ years of experience in CRM application development and support. • Proven hands‑on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM). • Strong development experience with C#.NET and JavaScript. • Experience developing Power Apps for CRM extensions. • Experience creating and managing Power Automate (Flows). • Experience developing Power BI reports using CRM data. • Strong understanding of Dynamics 365 workflows, configurations, and customization techniques. • Experience integrating Dynamics 365 with external systems and applications. • Strong analytical, troubleshooting, and problem‑solving skills. • Excellent verbal and written communication skills. • Ability to work effectively in a large, matrixed enterprise environment.

🏖️ Avantages

• Remote Opportunity