Information Systems Architect

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🗽 New York – Distant

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💵 $95 100 - $135 800 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Ingénieur Systèmes

🦅 Parrain de Visa H1B

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👻 Score fantôme 35%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Gainwell Technologies

Gainwell Technologies

10 000+ employés

💼 Conseil

📦 Logistique

⚕️ Assurance santé

💰 Grant en 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies est le principal fournisseur national de solutions numériques et en mode cloud dans l'écosystème des services sociaux et de la santé publique. Avec une approche axée sur les missions, Gainwell sert des clients dans les 50 états américains, en se concentrant sur l'amélioration des résultats de santé et la fourniture d'expériences intuitives centrées sur l'humain. Leur gamme complète de solutions comprend la modernisation de l'entreprise Medicaid, l'analyse de données, les services aux prestataires et les solutions pharmaceutiques, toutes conçues pour faire progresser l'avenir des soins de santé et améliorer le bien-être communautaire.

Description

• Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs • Define and enforce platform governance, including release management and security protocols • Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance • Design, document, and maintain the information architecture for the ServiceNow platform, ensuring it aligns with enterprise architecture and data governance standards. • Lead the modeling and structuring of data within ServiceNow applications (e.g., ITSM, ITOM, CMDB, SAM, HAM, SecOps, VR, GRC, CSM). • Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies. • Evaluate and enforce naming conventions, data standards, and reference models across the ServiceNow environment. • Guide the optimization of CMDB health, data integrity, and relationship modeling (CI class structures) • Own all integrations between ServiceNow and external systems using REST/SOAP APIs, LDAP, and other protocols. • Design and implement automated processes for populating the CMDB and managing service relationships. • Collaborate with the CMDB Admin to ensure accurate dependency mapping of upstream and downstream services. • Partner with project managers, business analysts, and IT support teams to gather requirements and deliver scalable solutions. • Ensure that all integration and development efforts align with the Gainwell ServiceNow Platform team’s delivery expectations. • Develop and deliver SLA/KPI reports related to services and platform performance. • Monitor how IT support teams leverage CMDB data and provide training as needed. • Drive continual improvement of ITSM processes and platform capabilities.

🎯 Exigences

• Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a related discipline. • 5+ years supporting ITSM processes. • 3+ years of hands-on experience with ServiceNow platform development and discovery tools. • 3+ years designing and implementing integrations with third-party tools. • 3+ years working with web technologies including JavaScript, HTML, XML, AJAX, CSS, HTTP, REST/SOAP. • Certifications (Preferred) · ServiceNow Certified System Administrator (CSA) · Certified Implementation Specialist (CIS) · Certified Application Developer (CAD) · ITIL, COBIT, Six Sigma, PMP

🏖️ Avantages

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • professional development academies

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