ITIL Automation – Orchestration Engineer

Emploi pas sur LinkedIn

🕒 il y a 20 jours

🇺🇸 États-Unis – Télétravail

💵 $144 500 - $195 500 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👷🏻‍♀️ Ingénieur

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General Dynamics Information Technology

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1954

🔒 Cybersecurity

🤖 Intelligence artificielle

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology (GDIT) est un acteur de premier plan de l’innovation technologique, offrant un large éventail de services, notamment le conseil, la modernisation numérique et les services applicatifs. L’entreprise déploie des solutions en intelligence artificielle (AI), cloud computing (Cloud), cybersécurité, calcul haute performance (HPC) et technologies quantiques. GDIT s’engage à soutenir les secteurs public et de la défense, en fournissant des services essentiels à la mission tels que la logistique et la gestion de la chaîne d’approvisionnement, le renseignement et la sécurité intérieure. L’entreprise met également l’accent sur des pratiques de recrutement diversifiées et inclusives et promeut activement le bien-être des collaborateurs. Grâce à ses accélérateurs numériques et à l’adoption pionnière de technologies émergentes, GDIT vise à faire progresser les missions des agences et à relever des défis technologiques complexes.

Description

• streamline and modernize service delivery across ITSM platforms • design automations, integrate systems, and build orchestration workflows that accelerate mission outcomes and reduce operational friction across Defense programs • Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.) • Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines • Develop reusable automations that reduce toil and improve service quality across the enterprise • Collaborate with service owners to translate ITIL processes into actionable automated workflows • Implement orchestration that connects infrastructure, applications, and support systems • Contribute to broader modernization initiatives by standardizing automation best practices

🎯 Exigences

• 8 + years of related experience • US Citizenship Required • Strong experience with ITSM platforms (ServiceNow preferred) • Hands‑on experience building automations, REST integrations, and workflow orchestration • Solid understanding of ITIL processes and service management fundamentals • Strong scripting skills (Python, JavaScript, PowerShell) • Experience integrating cloud platforms, monitoring tools, and CI/CD systems • Ability to work across teams to define automation needs and deliver practical solutions • Candidate must possess active SECRET clearance, and the ability to obtain TOP SECRET/SCI. • Batchelors and 8 years of progressive work experience.

🏖️ Avantages

• medical plan options, some with Health Savings Accounts • dental plan options • vision plan • 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match • full flex work weeks where possible • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness • additional 10 paid holidays per year • Paid Family Leave program providing a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees • short and long-term disability benefits • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance