Field Service Engineer – Surgery

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🐎 Kentucky – Distant

🐎 Kentucky – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🔧 Ingénieur Service Itinérant

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GE HealthCare

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

🏥 Santé

💊 Pharmaceutique

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare est un leader des soins de précision, dédié à fournir des technologies innovantes et des solutions intégrées qui améliorent les services de santé. En tant qu'entreprise autonome, elle se concentre sur l'imagerie, l'échographie et les technologies de l'information en santé, permettant aux cliniciens d'améliorer les résultats pour les patients grâce à des technologies médicales avancées et des solutions de soins personnalisées. Avec un investissement significatif en recherche et développement, GE HealthCare vise à transformer les soins de santé en rendant les hôpitaux plus efficaces et les thérapies plus précises.

Description

• Basic troubleshooting, installation, maintenance and service repair needs on designated equipment • Completing Preventative Maintenance and Field Modification Instruction • Ordering and managing repair parts cycle times • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner • Maintaining daily communications with customers to ensure resolution and proper follow-up • Maintaining tools and test equipment properly and ensuring they are calibrated • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements • Managing vendors’ service delivery processes in compliance with GE Healthcare policies • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving • Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area • May include training of clinical staff on designated equipment

🎯 Exigences

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years' experience servicing electronic equipment • 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program • High School Diploma/GED and 12 or more years’ experience servicing electronic equipment • Experience interfacing with both internal team members and external customers • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment • Experience troubleshooting and responding to customer concerns • Must be willing to meet customer driven Vendor Credentialing requirements

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development