Sales Specialist – Patient Support Coordinator

🕒 il y a 21 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Shapely

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2023

💼 Conseil

🍽️ Alimentation et boissons

🏥 Santé

Consulting • Food & Beverage • Healthcare

Shapely est une entreprise de télésanté spécialisée dans la fourniture de solutions abordables pour la perte de poids, guidées par des experts médicaux. Elle propose des programmes de perte de poids personnalisés incluant un accès à des consultations d'experts, des médicaments sur ordonnance, et un soutien continu via leur application. L'approche de Shapely met l'accent sur une vision globale de la perte de poids, visant à améliorer la santé et le bien-être général.

Description

• Make outbound sales calls and follow-ups to prospective patients who have expressed interest in Shapely. • Educate leads on our program, our physician-led model, and how GLP-1/GIP weight loss medications work. • Explain insurance eligibility basics and general coverage considerations to set accurate expectations. • Guide interested leads through enrollment and schedule their initial appointment. • Manage your pipeline of leads in the CRM, tracking follow-ups and conversion status. • Meet or exceed targets for outbound calls, conversions, and scheduled appointments. • Re-engage warm leads who haven't yet enrolled to answer outstanding questions and move them forward. • Partner with our Prior Authorization and Concierge teams to ensure a smooth handoff once a patient enrolls.

🎯 Exigences

• Advanced, fluent English — spoken and written. • Proven experience in sales, telesales, or outbound calling, with a track record of meeting or exceeding conversion targets. • A persuasive, consultative communication style that builds trust quickly over the phone. • Comfortable explaining insurance eligibility and medication coverage basics to set accurate expectations. • Resilient and self-motivated when working through a high-volume outbound pipeline. • Strong organizational and problem-solving skills, with a friendly, empathetic, customer-first approach. • A reliable remote setup: stable high-speed internet and a quiet, private space for calls. • Previous experience in a healthcare or telehealth environment, or a similar patient-facing role. (Nice to Have) • Knowledge of HIPAA, PHI, and patient privacy (training also provided). (Nice to Have) • Experience with Zoom Phone, CRM platforms, or EHR systems (training also provided). (Nice to Have) • A genuine passion for health and wellness and alignment with Shapely's mission. (Nice to Have)

🏖️ Avantages

• 7–10 USD per hour. • Contractor role. • Fully remote. • Full-time position. • Career growth and a supportive team culture!