Lead Account Services Manager – Motors and Drives

🕒 il y a 19 jours

🇺🇸 États-Unis – Télétravail

💵 $91 400 - $152 200 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GE Vernova

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10 000+ employés

💼 Conseil

📦 Logistique

🏭 Fabrication

Consulting • Logistics • Manufacturing

GE Vernova est un leader du secteur de l’énergie fort de plus de 130 ans d’expérience, engagé à électrifier le monde tout en le décarbonant. L’entreprise propose un large portefeuille de solutions énergétiques, incluant des technologies gaz, hydroélectriques, nucléaires et éoliennes, afin de fournir une énergie fiable, abordable et durable. Avec un fort accent mis sur l’innovation, GE Vernova joue un rôle majeur dans la réduction de l’empreinte carbone des systèmes énergétiques mondiaux et accompagne la transition vers des émissions nettes nulles d’ici 2030.

Description

• Engage and follow up with customers to win services projects and meet growth initiatives • Act as the customer's single point of contact • Partner with Engineering, Parts, Services, and Projects leaders to drive actions and resolve customer issues • Work with Operations, Engineering, Training, and Purchasing personnel to resolve product issues • Maximize plant availability and purchased services, including parts, field service, upgrades, and other GE service offerings • Translate customer needs and requirements into detailed plans • Drive internal execution to meet targets • Develop long-term customer success plans • Understand customer organizations, assets, potential downtime losses, and installed base • Ensure warranty and service obligations are met, including timely delivery, quality, contract compliance, and service-order profitability • Perform customer site visits and hold routine calls to build relationships and upsell services • Share lessons learned to increase standardization and efficiency • Support pre- and post-contractual administration and management • Manage contract terms and conditions and claims • Define, manage, and execute risk modeling activities • Define, manage, and execute contract estimating processes for tenders and project reviews

🎯 Exigences

• Bachelor's degree from an accredited university or college or equivalent experience with a high school diploma / GED • 6 years experience in the Services, Sales or Engineering • Willingness to travel up to 30% • Previous experience in a customer interfacing role • Working knowledge of motors and drives technologies • Experience in a customer facing Service Delivery or Project Management position, within a Service environment • Proven Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, plastics processes • Proven track record of maintaining long-term relationships with clients, delivering service offerings and meeting tight deadlines • Attention to detail on financial tracking and reporting of services • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Avantages

• Variable incentive compensation • Healthcare, prescription drug, dental, and vision coverage • Health Care Flexible Savings Account • Health Reimbursement Account • Limited Purpose Flexible Spending Account • Dependent Care Flexible Spending Account • Employee assistance program • Defined contribution 401(k) plan • Employee life insurance • Optional dependent life insurance • Employee accidental death or dismemberment insurance coverage • Salary continuance program benefits for disability • Optional long-term disability • Pre-tax transportation/commuter program • Paid holidays • Paid time off • Parental leave • Layoff plan for salaried employees • Tuition reimbursement program • Use of Cariloop • Adoption assistance • Optional identity theft prevention insurance • Optional personal legal assistance • Optional personal excess liability insurance • Professional development • Relocation assistance • Discretionary annual bonus • Health Coach access • 24/7 nurse-based resource • GE Vernova Retirement Savings Plan with company matching contributions and company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • 12 paid holidays • Permissive time off

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