Lead Account Services Manager – Motors and Drives

🕒 il y a 19 jours

🇺🇸 États-Unis – Télétravail

💵 $91 400 - $152 200 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GE Vernova

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10 000+ employés

💼 Conseil

📦 Logistique

🏭 Fabrication

Consulting • Logistics • Manufacturing

GE Vernova est un leader du secteur de l’énergie fort de plus de 130 ans d’expérience, engagé à électrifier le monde tout en le décarbonant. L’entreprise propose un large portefeuille de solutions énergétiques, incluant des technologies gaz, hydroélectriques, nucléaires et éoliennes, afin de fournir une énergie fiable, abordable et durable. Avec un fort accent mis sur l’innovation, GE Vernova joue un rôle majeur dans la réduction de l’empreinte carbone des systèmes énergétiques mondiaux et accompagne la transition vers des émissions nettes nulles d’ici 2030.

Description

• Engage and follow up with customers to win services projects and meet growth initiatives • Act as the customer's single point of contact • Partner with Engineering, Parts, Services, and Projects leaders to drive actions and resolve customer issues • Work with Operations, Engineering, Training, and Purchasing personnel to resolve product issues and maximize plant availability • Maximize purchased services, including parts, field service, upgrades, and other GE service offerings • Translate customer needs and requirements into detailed plans and drive internal execution • Collaborate with customers on long-term success plans by understanding their organization, assets, potential downtime losses, and installed base • Ensure warranty and service obligations are met, including timely delivery, quality, contract compliance, and service-order profitability • Perform customer site visits and hold routine calls to build relationships and upsell services • Share lessons learned to increase standardization and efficiency • Support pre- and post-contractual administration and management • Manage contract terms and conditions and claims • Define, manage, and execute risk modeling activities • Define, manage, and execute contract estimating processes for tenders and project reviews • Plan and execute activities within standard functional practices and procedures

🎯 Exigences

• Bachelor's degree from an accredited university or college or equivalent experience with a high school diploma / GED • 6 years experience in the Services, Sales or Engineering • Willingness to travel up to 30% • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable • Previous experience in a customer interfacing role • Working knowledge of motors and drives technologies • Experience in a customer-facing Service Delivery or Project Management position within a Service environment • Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, or plastics processes • Proven track record of maintaining long-term client relationships, delivering service offerings, and meeting tight deadlines • Attention to detail on financial tracking and reporting of services • Ownership and accountability focused on customer solutions and service profitability

🏖️ Avantages

• Variable incentive compensation eligibility • Healthcare, prescription drug, dental, and vision coverage • Health Care Flexible Savings Account • Health Reimbursement Account • Limited Purpose Flexible Spending Account • Dependent Care Flexible Spending Account • Employee assistance program • Defined contribution 401(k) plan with company matching contributions and company retirement contributions • Employee life insurance • Optional dependent life insurance • Accidental death or dismemberment insurance • Salary continuance program benefits for disability • Optional long-term disability • Pre-tax transportation/commuter program • Paid holidays, including 12 paid holidays • Paid time off / permissive time off • Parental leave / paid parental leave • Layoff plan for salaried employees • Tuition reimbursement / tuition assistance • Cariloop • Adoption assistance • Optional identity theft prevention insurance • Optional personal legal assistance • Optional personal excess liability insurance • Health Coach from GE Vernova • Professional development opportunities • Relocation assistance

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