Lead Site Reliability Engineer

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Gifthealth

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2020

☁️ SaaS

💊 Pharmaceutique

🤝 B2B

💰 €40 000 000 Private Equity Round - GiftHealth en 2023-04

SaaS • Pharmaceuticals • B2B

Gifthealth est une entreprise technologique axée sur l'accès des patients et la gestion des ordonnances, qui relie les patients, les prescripteurs, les pharmacies et les fabricants pharmaceutiques à travers une plateforme numérique unifiée. Elle simplifie l'inscription, la vérification électronique des avantages, l'autorisation préalable électronique et le soutien en matière de paiement/accessibilité tout en gérant la délivrance des ordonnances en pharmacie et les services de soutien aux patients. La plateforme fournit également aux fabricants des données exploitables et des insights sur les parcours des patients et la performance des marques, favorisant un accès plus rapide et plus fiable aux médicaments.

Description

• Designs, builds, and maintains reliable, scalable software systems supporting Ruby on Rails applications • Embeds reliability, performance, and operational best practices into application code and development workflows • Owns DevOps practices including CI/CD reliability, deployment strategies, and release safety • Leads incident response, debugging, and root cause analysis across application and platform layers • Implements and evolves observability (logging, metrics, tracing) within application and service code • Partners with engineering teams on architecture, capacity planning, and technical standards

🎯 Exigences

• Bachelor’s degree in computer science, engineering, or related field OR equivalent professional experience in software engineering, SRE, or DevOps roles (Required) • Cloud platform certifications (AWS, GCP, Azure) (Preferred) • SRE or DevOps-focused certifications (Preferred) • 5+ years of experience in software engineering, SRE, or DevOps roles (Required) • Hands-on experience building and operating Ruby on Rails applications in production (Required) • Experience in owning production incidents and application-level reliability (Required) • Experience in high-growth or scaling engineering organizations (Preferred) • Experience working in regulated or customer-impact–sensitive environments (Preferred) • Knowledge of Ruby on Rails application architecture and production operations; software reliability engineering principles (SLOs, SLIs, error budgets); and modern DevOps and CI/CD practices (Required) • Knowledge of security and compliance considerations in production systems (Preferred) • Strong software engineering skills (Ruby and/or comparable backend languages) (Required) • Debugging and performance optimization of production applications skills (Required) • CI/CD pipelines, deployment automation, and release tooling skills (Required) • Monitoring and observability tooling (Datadog, New Relic, Prometheus, etc.) skills (Required) • Infrastructure as Code (Terraform or similar) skills (Preferred) • Containerization and orchestration (Docker) skills (Preferred) • Ability to write production-quality code that improves system reliability (Required) • Ability to collaborate with product and engineering teams to influence design decisions (Required) • Ability to troubleshoot complex, cross-system failures (Required) • Ability to mentor engineers on operational ownership and reliability practices (Preferred) • Ability to balance speed of delivery with long-term system health (Preferred)