Staff Systems Engineer, IT

🕒 il y a 9 jours

🇺🇸 États-Unis – Télétravail

💵 $126 000 - $213 600 / an

⏰ Temps Plein

🔴 Expert

⚙️ Ingénieur Systèmes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GitLab

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 Secondary Market en 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab est une plateforme DevOps complète, proposée sous la forme d’une application unique, qui change en profondeur la manière dont les équipes Développement, Sécurité et Ops collaborent et construisent des logiciels. De l’idée à la production, GitLab aide les équipes à réduire le temps de cycle de plusieurs semaines à quelques minutes, à diminuer les coûts de développement et le time to market, tout en augmentant la productivité des développeurs.

Description

• Design, build, and own end-to-end automation for employee lifecycle processes, including onboarding, transfers, role changes, and offboarding • Own GitLab's ITSM platform, including service catalog design, workflows, request/incident/change processes, integrations, and upgrades • Deploy and tune virtual agents, AI search, and agentic resolution to increase ITSM AI deflection rates • Replace repetitive manual IT workflows with automation in the ITSM platform and Serval • Build and maintain integrations with Okta, Google Workspace, Slack, Zoom, JAMF, Fleet, Workday, and GitLab • Manage IT-owned infrastructure as code across cloud environments • Apply SRE principles, including monitoring, alerting, reliability targets, capacity and cost awareness, and blameless post-incident reviews • Develop knowledge management and self-service experiences supporting AI deflection • Instrument automation and AI performance with metrics and dashboards • Set engineering standards for version control, testing, code review, environment management, and change control • Mentor support engineers across the IT organization • Partner with Security and Compliance on access, audit, SOX, and SOC 2 requirements • Document architecture, runbooks, and design decisions in the handbook

🎯 Exigences

• Broad generalist systems engineering experience owning a wide range of platforms end to end • Infrastructure-as-code experience using Terraform or similar • Working knowledge of SRE principles, observability, monitoring, alerting, reliability targets, and blameless post-incident reviews • Experience running workloads in a major public cloud; AWS, GCP, and Azure knowledge is a plus • Experience designing or operating virtual desktop infrastructure such as Azure Virtual Desktop, Amazon WorkSpaces, or Citrix • Experience automating employee lifecycle processes across HRIS, identity, and endpoint management systems for a distributed or remote workforce • Experience with workflow automation and iPaaS tools such as Okta Workflows, Serval, or similar • Experience with an ITSM platform; major ITSM platform experience is a plus • Familiarity with AI-enabled service capabilities, including virtual agents, AI search, and agentic resolution • Strong scripting and development skills in Python, JavaScript, or similar • Fluency in REST APIs, webhooks, and event-driven integration patterns • Experience defining and reporting operational metrics • Excellent written communication skills suited to an all-remote, async-first company • Ability to incorporate AI into daily workflows

🏖️ Avantages

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave