German-speaking Customer Service Representative

🕒 il y a 2 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Global People Sphere

Site WebLinkedInTous les Emplois

1 - 10 employés

💼 Conseil

👥 RH Tech

🎯 Recrutement

Consulting • HR Tech • Recruitment

Global People Sphere est une entreprise dont la page publique sur Notion affiche actuellement uniquement un message d'espace réservé nécessitant JavaScript ("JavaScript doit être activé pour utiliser Notion"). Il n'existe aucun contenu visible pour confirmer ses services. D'après le nom de l'entreprise, elle se concentre probablement sur des services axés sur les personnes, tels que les ressources humaines, le recrutement ou les solutions de gestion de la main-d'œuvre, mais ceci est une inférence et non confirmé par la page disponible. Pour des détails précis, activez JavaScript ou contactez directement l'entreprise.

Description

• Handling incoming customer inquiries primarily by phone and ensuring a professional customer experience • Handling written customer inquiries during available service hours • Assisting with appointment scheduling, rescheduling and cancellations related to installation services • Providing first-line support for basic questions about smoke detectors (no technical background required) • Assisting with billing inquiries and explaining invoice items • Helping customers with questions about the customer portal • Coordinating appointments for meter readings • General processing of service-related customer inquiries

🎯 Exigences

• German at native or fluent level (C1/C2) both spoken and written • Initial experience in telephone-based customer service or strong motivation for inbound customer support • Stable internet connection and power supply for remote work (speed test required) • Confident use of a PC and digital communication tools • Patient, service-oriented personality with clear and structured communication • Reliable work approach and quick comprehension • Willingness to handle written customer inquiries as well • Interest in a long-term role in customer service (not a fit for sales-focused projects)

🏖️ Avantages

• Pure inbound customer service role with no sales responsibilities • Structured onboarding and clear processes • Stable full-time employment in an established service environment • Opportunity to gain experience in the energy and real estate sectors • Supportive team focused on delivering high-quality customer service • Working hours Monday to Friday between 08:00 and 18:00