District Manager, Parts & Service

🕒 il y a 4 jours

🎰 Nevada – Distant

🎰 Nevada – Remote

💵 $105 600 - $140 700 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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General Motors

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1908

🚘 Automobile

🏭 Fabrication

🚗 Transport

💰 €500 000 000 Grant en 2024-07

Automotive • Manufacturing • Transport

General Motors est une multinationale de premier plan dans l'industrie automobile, engagée dans la création d'un avenir sans accidents, sans émissions et sans congestion. Avec des opérations et des installations dans le monde entier, GM se concentre sur l'innovation dans divers domaines, notamment l'ingénierie, la fabrication et les technologies de l'information. L'entreprise met l'accent sur la diversité, l'inclusion et le développement de technologies durables pour façonner l'avenir de la mobilité.

Description

• Drive aftersales performance across a defined region • Partner with dealership leadership to execute GM Customer Care & Aftersales initiatives • Improve customer satisfaction and grow revenue • Drive district performance across revenue, customer retention, and customer experience • Act as a trusted advisor to dealer leadership • Execute CCA programs and initiatives to achieve KPIs • Lead standardized dealer contact processes • Analyze dealership marketing and merchandising strategies and recommend ways to increase service lane traffic • Develop and execute annual Business Plans using data-driven insights • Assess dealership performance, identify trends, and implement targeted operational and customer satisfaction improvements • Manage priorities and make autonomous decisions that drive business outcomes • Resolve aftersales customer concerns involving SPAC, CAC, TAC, goodwill, warranty, and policy requests • Monitor and achieve KPIs including SRT objectives, NPS, customer retention, STS compliance, and EV training and compliance • Apply expertise in service and parts operations, dealer operating reports, fixed-operations analysis tools, profit department structures, and consultative selling • Report directly to the Zone Manager, Parts and Service • Travel frequently to dealerships within the assigned territory

🎯 Exigences

• Bachelor’s Degree or equivalent professional experience • 5+ years of experience in Sales, Service, or Operations with a proven track record of driving revenue growth • Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management highly preferred • Ability to travel up to 50% to different locations within the territory • Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools • Must currently reside within the territory or be willing to relocate to Las Vegas/Henderson, Nevada or an approved surrounding area within 60 days of the start date • Must be able to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review • Must not require GM immigration sponsorship now or in the future

🏖️ Avantages

• Bonus potential through an incentive pay program based on company performance, job level, and individual performance • Medical, dental, and vision benefits • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts • No relocation benefits; relocation costs are the selected candidate’s responsibility