Dealer Relationship Manager – Dealer Services Production

🕒 il y a 11 jours

🏄 California – Distant

🏄 California – Remote

💵 $100 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Golden 1 Credit Union

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1933

🏦 Banque

💸 Finance

Banking • Finance

Golden 1 Credit Union est une coopérative de crédit appartenant à ses membres, dont le siège est à Sacramento, Californie. Elle propose des services bancaires de détail et d'affaires et une large gamme de services financiers aux consommateurs, comprenant plusieurs options de comptes chèques et d'épargne, des certificats de dépôt à terme et des comptes de retraite (IRA), des prêts hypothécaires et des produits de prêt sur valeur domiciliaire, des prêts auto et personnels, des cartes de crédit, des services d'investissement et de gestion de patrimoine, ainsi que des options d'assurance et de protection. La coopérative de crédit met l'accent sur les outils de banque en ligne et mobile, les programmes de récompenses et de cashback pour les membres, l'éducation financière, les subventions communautaires et les bourses d'études, ainsi que les partenariats (par exemple, avec le Golden 1 Center/Sacramento Kings).

Description

• Analyze funding, approval, and submission trends by dealer to identify performance gaps, untapped opportunities, and areas for growth. • Leverage internal reporting tools and external sources (e.g., AutoCount, CUDL) to monitor dealer performance and market share. • Monitor funded volume, active dealer counts, and penetration metrics across assigned territories; use insights to prioritize engagement and drive activation among inactive or low-volume dealers. • Translate data insights into actionable outreach strategies to drive funded volume and penetration. • Provide regular performance updates and recommendations to Lending and management teams to support strategic decisions. • Build and maintain strong, consistent relationships with assigned dealerships, including owners, general managers, finance managers, and key lending contacts. • Conduct regular on-site visits, calls, and virtual meetings to ensure engagement, training, and alignment on business goals. • Utilize and maintain accurate dealer contact information in the CRM system to support automated marketing, targeted outreach, and consistent communication with assigned dealerships. • Promote Golden 1’s lending programs, products, and pricing to maximize dealer utilization and strengthen loyalty. • Partner with Operations to ensure seamless communication and efficient processing throughout the loan approval/funding process. • Serve as a bridge between dealerships and internal departments to ensure collaboration and issue resolution. • Provide regular feedback to management on process efficiencies, dealer satisfaction, and program enhancements to continuously improve the dealer experience. • Maintain awareness of local market conditions, competitor programs, and regulatory updates impacting indirect lending. • Identify and report on competitive strengths and weaknesses.

🎯 Exigences

• At a minimum Bachelor’s Degree in Business Management or Finance. Equivalent work experience may be substituted for the Degree requirement. • 5 or more years of experience performing similar jobs in a financial institution • Ability to establish, retain and grow strong relationships. • Ability to drive awareness and increase market share, identify growth opportunities. • Travel within field assignments. • Ability to communicate effectively with various levels of management, peers as well as clients. • Superior written and verbal communication skills. • Ensure agreements are presented in line with defined expectations. • Collect and report information on competitive products and service offerings. • Identify and report on competitive strengths and weaknesses. • Ability to exercise discretion and sound judgment in job performance and in interpersonal relationships.