Manager, Solutions Engineering

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $234 000 - $278 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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👻 Score fantôme 2%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employés

Fondée en 2014

🏢 Entreprise

☁️ SaaS

🤖 Intelligence artificielle

Enterprise • SaaS • Artificial Intelligence

Grafana Labs est une entreprise spécialisée dans les technologies et solutions d'observabilité open-source. Elle propose une suite complète d'outils pour la gestion des logs, des métriques, du traçage et des profils avec des produits tels que Grafana, Loki, Tempo et Mimir. Leurs offres sont conçues pour aider les entreprises à visualiser, surveiller et envoyer des alertes sur les données provenant de diverses sources, fournissant des fonctionnalités telles que la détection des anomalies, l'analyse des causes profondes et la gestion des objectifs de niveau de service à l'aide des insights IA/ML. Grafana Labs propose des solutions à la fois basées sur le cloud et auto-gérées, idéales pour l'observabilité de l'infrastructure, des applications et du frontend. De plus, leur plateforme prend en charge l'intégration avec diverses sources de données comme Prometheus et OpenTelemetry, faisant d'eux un acteur clé dans le domaine de l'observabilité et de la surveillance de l'infrastructure.

Description

• Build and manage a high-performing team of Solution Engineers • Own regional team build-out with sales leader counterparts • Adopt existing open-source-specific go-to-market strategies and develop new ones • Partner with Customer Experience teams to drive customer adoption and post-sale success through professional services, support, training, and customer success • Work with Marketing on regional community and adoption programs • Collaborate with Product Management and Engineering to influence the roadmap based on customer and team feedback • Attract, recruit, ramp, mentor, coach, and manage performance of Presales Solution Engineers • Balance field responsibilities with team needs as a player/coach • Provide executive sponsorship for key regional accounts and act as a customer and internal thought leader • Own regional planning, actions, outcomes, and quarterly targets • Partner with Sales leadership on funnel programs, marketing initiatives, and community/company events • Develop customer adoption programs and collateral • Ensure customer requirements are met by the product • Report on the quarter-over-quarter cadence of the team during discovery, demonstrations, stakeholder interviews, workshops, technical validation, POVs, and Mutual Account Plans • Own the team’s pipeline-generation plan in partnership with Sales leadership

🎯 Exigences

• Located in the US • 5+ years in the high tech industry, having held roles such as Developer, Sales Engineer/Architect, Manager, etc. • Direct experience mentoring, developing people and managing performance over time • Experience in Open Source selling or Cloud first/Product led sales go-to-market motion is a plus • Direct experience implementing and/or executing a formal sales methodology, Command of the Message, and qualification frameworks like MEDDPICC • Direct experience selling monitoring/data/visualization products • Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc.) is a plus • Proven ability to own a book of business, direct your own and your team’s work and initiatives to exceed quarterly targets • Proven ability to work with sales leader counterparts

🏖️ Avantages

• Restricted Stock Units (RSUs) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Empowered, high-trust, low-ego culture

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