Sales Assistant

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🇧🇷 Brésil – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

🗣️🇧🇷🇵🇹 Portugais requis

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Logo of Selpe Gente & Gestão

Selpe Gente & Gestão

201 - 500 employés

Fondée en 1965

🤝 B2B

💼 Conseil

👥 RH Tech

B2B • Consulting • HR Tech

Selpe Gente & Gestão connecte les personnes et les entreprises pour dynamiser et renforcer les affaires, les vies et le marché. Avec une équipe senior et des divisions spécialisées — Selpe Advisory, Selpe Executive, Selpe Staff et Selpe Trainee & Internship — nous offrons des solutions stratégiques et intervenons sur l'ensemble du cycle des ressources humaines. Nous croyons que des connexions significatives entraînent des transformations et génèrent des résultats durables. Accédez à nos canaux et connectez-vous avec nous : 🔗 Notre site web : selpe.com.br 📝 Notre blog : selpe.com.br/blog 📸 Instagram : @selpegenteegestao 💼 LinkedIn : /selpegenteegestao

Description

• Receive, verify, and enter orders into the system • Handle order inquiries for internal and external customers • Approve new customer creation in Salesforce • Initiate the rush order process • Handle incoming phone calls • Assist in communication and resolution of complaints from internal and external customers • Document received orders and customer amendments from internal/external clients by attaching them to the system • Process and track return orders and credit notes • Follow processes established by management for the department • Document and keep customer records and departmental files up to date • Understand and contribute to departmental KPIs • Approve customer registrations and ensure customer data is always kept up to date • Collaborate with all departments to meet company deadlines and policies • Attend meetings as assigned by management • Cover colleagues' duties during vacations and absences as needed • Provide guidance and routing for initial customer contacts, documenting them in the system and directing them to the Sales team • Assist communication between the salesperson and other areas of the company.

🎯 Exigences

• Experience in industrial customer service • SAP (preferred)

🏖️ Avantages

• Remote work / Work from home

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