Strategic Analytics Account Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $114 000 - $192 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Guidewire Software, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Guidewire Software. Vérifiée il y a 11 heures.

Logo of Guidewire Software

Guidewire Software

1001 - 5000 employés

Fondée en 2001

🛡️ Assurance

💰 €750 000 Series C en 2008-03

Software • Insurance • Cloud Computing

Guidewire Software est un fournisseur leader de solutions technologiques pour les organisations d'assurance de biens et de responsabilités (IARD). L'entreprise propose une suite complète d'applications conçues pour simplifier les processus d'assurance de base tels que la gestion des polices, la gestion des sinistres, la facturation et l'analyse. Grâce à sa plateforme basée sur le cloud, Guidewire permet aux assureurs de moderniser leurs opérations, d'améliorer l'engagement client et de stimuler la croissance de leur activité.

Description

• Manage a portfolio of Analytics clients across the full lifecycle, from onboarding and adoption through value realisation, renewal and expansion • Maintain visibility of client objectives, usage, account health, risks and opportunities, and move relationships forward • Understand client decisions, workflows and business problems and identify how Guidewire’s data and analytics capabilities can help • Translate ambiguous requirements into practical use cases and support clients in embedding capabilities into their processes • Manage renewal readiness and proactively identify and address retention risks • Partner with Sales and Portfolio Leaders to develop expansion and cross-sell opportunities • Build trusted relationships with business, technical and executive stakeholders • Navigate complex client organisations, identify decision-makers and champions, manage challenging conversations and guide clients on maximising Guidewire Analytics value • Bring together Product, Sales, Support, Professional Services and other specialists to resolve issues and advance client objectives • Represent client needs internally, communicate product gaps and emerging requirements, and connect client priorities with Guidewire’s capabilities and product direction • Develop knowledge of Guidewire’s Analytics portfolio and relevant data and risk domains • Share successful use cases and best practices across the client portfolio • Contribute to client events, industry discussions and the continued development of Guidewire’s Analytics proposition

🎯 Exigences

• Five or more years in customer success, consulting, sales, account management or a similar client-facing role • Experience owning complex client relationships and commercial outcomes • Experience working with data, analytics or technology solutions • Ability to understand how data can be applied to business decisions • Experience with weather, natural hazard, property, geospatial, environmental or other risk-related data is particularly valuable • Able to ask the right questions, structure complex or unclear problems and turn business requirements into actionable solutions • Comfortable discussing APIs, datasets, integrations, analytical models and dashboards without needing to be a software engineer or data scientist • Able to recognise client risk and growth opportunities, balance client and commercial priorities and navigate renewal, usage and expansion conversations • Comfortable operating in a fast-moving environment where products, processes and requirements continue to evolve • Able to make pragmatic decisions with incomplete information, take initiative and adapt quickly as priorities change • Able to build credibility with senior, business and technical stakeholders and mobilise people across different teams without direct authority • Curious and able to quickly build knowledge of new products, datasets, technologies and use cases • P&C insurance experience is welcome but not required • Familiarity with the use of data in risk selection, pricing, underwriting or claims is advantageous • The role requires travel to client locations, Guidewire offices and industry events as appropriate

🏖️ Avantages

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan • Some roles may be eligible for the annual company bonus plan • Some roles may be eligible for commissions • Some roles may be eligible for long term incentive awards

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