Invoicing Specialist

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $60 000 - $73 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Harbor IT

Harbor IT

201 - 500 employés

Fondée en 1995

💼 Conseil

🏥 Santé

📦 Logistique

💰 €37 000 000 Series C en 2005-04

Consulting • Healthcare • Logistics

Harbor IT est un fournisseur de services gérés axé sur la cybersécurité qui offre des services informatiques, de cybersécurité et de cloud intégrés aux organisations opérant dans des environnements complexes, critiques et réglementés. Ils proposent des services de cybersécurité gérée (y compris MDR), des formations à la sensibilisation à la sécurité, une gouvernance cyber et une due diligence en matière de risques, une assistance technique IT gérée, la gestion de serveurs et de réseaux, ainsi que des services de cloud et d'infrastructure gérés. Harbor IT se concentre sur des clients tels que les entreprises soutenues par le capital-investissement, les soins de santé et les sciences de la vie, les infrastructures critiques et les services professionnels réglementés, en mettant l'accent sur la sécurité, la disponibilité et la valeur d'entreprise.

Description

• Generate and process monthly recurring invoices for managed service agreements in ConnectWise • Ensure billing aligns with contract terms, pricing schedules, and service bundles • Maintain accurate agreement billing setups, including additions, removals, and renewals • Review service tickets for completeness, accuracy, and billable status • Invoice time, materials, and project-related services based on approved ticket activity • Partner with service delivery teams to resolve billing discrepancies or missing documentation • Sync invoicing activity between ConnectWise and NetSuite to ensure proper financial posting • Maintain clean billing data and ensure invoices are coded correctly to customers and services • Support invoice delivery workflows and respond to customer billing inquiries • Create Sales Orders and structural Billing Agreements during the transition from Sales to Operations • Execute monthly billing for all active projects, including Fixed Fee milestone and Time & Materials projects • Generate and process all sales orders and project invoices daily • Work with CSMs and approvers to identify and process credit requests • Identify and fix underlying causes of credits in customer agreements • Maintain the credit memo database and produce monthly reports • Assist in improving invoicing accuracy, cycle times, and standard billing procedures • Support month-end close activities related to invoicing and deferred revenue • Ensure compliance with internal controls and documentation standards

🎯 Exigences

• 2+ years of hands-on invoicing or billing experience, preferably in a service company environment • Experience working with accounting or billing software, including ConnectWise • Familiarity with MSP or recurring revenue billing environments preferred • Basic understanding of accounting principles and revenue recognition • Account reconciliation experience a plus • Microsoft Office proficiency — Excel, Word, Teams • Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred (or equivalent experience) • Strong attention to detail and numerical accuracy • Ability to follow and consistently adhere to documented SOPs • Ability to meet deadlines, especially during month-end close • Strong verbal and written communication skills • Customer-first mindset when handling billing inquiries • Ability to manage multiple tasks simultaneously and prioritize effectively • Ability to work both independently and collaboratively within a team

🏖️ Avantages

• Competitive salary • Comprehensive health benefits • Unlimited paid time off • Opportunities for professional growth and development • Collaborative and supportive team environment

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