Scheduling Analyst

🕒 il y a 24 jours

🗣️🇺🇸🇬🇧 Anglais requis

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HarmonyCares

1001 - 5000 employés

Fondée en 1993

⚕️ Assurance santé

💰 Venture Round en 2021-11

Healthcare Insurance • Home Health • Hospice Care

HarmonyCares est un fournisseur de premier plan de services de santé à domicile complets, opérant dans 15 États aux États-Unis. L'entreprise est spécialisée dans les soins médicaux à domicile, les soins infirmiers qualifiés, la thérapie, et les soins palliatifs, notamment pour les patients bénéficiant de Medicare et souffrant de conditions médicales complexes. HarmonyCares vise à offrir des soins dignes et centrés sur le patient, permettant aux individus de maintenir leur santé et leur indépendance dans le confort de leur domicile.

Description

• Develop and maintain provider schedules to meet patient needs. • Manage provider census through proactive census risk management. • Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process. • Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated. • Maintain relationships and effectively communicate HarmonyCares services with patients and family members. • Place and receive phone calls to facilitate effective scheduling function. • Escalate scheduling concerns, and issues, both internally and externally • Adhere to patient confidentiality policies and procedures. • Attend required meetings and in-services. • Collaborate with manager, teammates, and other HarmonyCares employees. • Perform other duties as required.

🎯 Exigences

• 2+ years college, and/or equivalent experience • 2 years of healthcare or customer service experience required • Strong analytical and critical thinking skills • Moves quickly to solve complex, real-time issues • Possesses excellent written and verbal communication skills. • Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency. • Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)

🏖️ Avantages

• Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time • Paid Orientation and Training • Day Time Hours (no holidays/weekends) • Great Place to Work Certified

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