Staff Software Engineer – Journeys

🕒 il y a 15 jours

🏄 California, New York, +1 états de plus – Distant

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💵 $265 000 - $331 000 / an

⏰ Temps Plein

🔴 Expert

🧑‍💻 Développeur Full-Stack

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Headway

501 - 1000 employés

Fondée en 2019

🏥 Santé

🏪 Place de marché

☁️ SaaS

💰 €100 000 000 Series D - Headway en 2024-07

Healthcare • Marketplace • SaaS

Headway est une entreprise technologique dans le domaine de la santé (Therapymatch, Inc. ) qui gère une place de marché native d'assurance, connectant les personnes avec des professionnels de la santé mentale agréés — thérapeutes et psychiatres — pour des soins en personne et en ligne. Headway met en relation les utilisateurs avec les prestataires par spécialité, localisation et couverture d'assurance, s'occupe de la vérification des assurances et de la facturation, et propose des outils pour les prestataires (portail pour prestataires et un dossier médical électronique natif d'assurance) pour réduire la charge administrative. La plateforme est partenaire de plus de 100 plans d'assurance, prend en charge de nombreuses langues et met l'accent sur des soins de santé mentale abordables et en réseau.

Description

• Design and evolve the agentic communications decision engine • Build and own the experimentation layer and channel orchestration for patient and provider communications • Set technical direction for a multi-vendor communications stack • Own the unified message ledger • Bring LLM-powered personalization from concept to production • Serve as the technical anchor and architectural owner for the Journey team • Collaborate cross-functionally with marketing, CX, product, and the patient organization • Shape systems that impact patient acquisition, retention, and health outcomes • Guide the team through complex platform architecture and drive technical alignment across teams

🎯 Exigences

• 8+ years of software engineering experience, with meaningful time at Staff level or equivalent • Ability to deal with ambiguity and learn new technologies and systems • Systems thinking across a complex, multi-vendor platform • Experience shipping high-throughput, event-driven production systems • Ability to communicate technical trade-offs to non-technical stakeholders and drive cross-functional alignment • Interest in the intersection of AI and communications • Technical depth and ability to increase team capability • Experience designing and building high-volume, event-driven communications platforms handling millions of events per month • Fluency with multi-vendor delivery stacks and build-versus-buy trade-offs • Experience with experimentation infrastructure, including A/B testing, engagement analytics, personalization, or recommendation systems • Production exposure to LLM-powered systems, including reliability, latency, and quality at scale • Ability to shape technical direction across teams without direct authority • Proficiency with Python 3 and TypeScript • Experience with FastAPI, SQLAlchemy, React, Remix, or Next.js • Experience with Postgres and Redis • Experience with AWS infrastructure, including Fargate, ECS, and S3 • Experience with Spark and Kafka • Experience with Datadog, PagerDuty, and Sentry • Experience with GitHub • Experience with Snyk and Semgrep • Experience with Lacework • Experience with Knock, Iterable, Twilio, and Mailgun • Authorization to work in the United States for any employer

🏖️ Avantages

• Comprehensive and competitive total rewards package • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities

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