Staff Software Engineer – Journeys

🕒 il y a 2 mois

🏄 California, New York, +1 états de plus – Distant

infoinfo

💵 $265 000 - $331 000 / an

⏰ Temps Plein

🔴 Expert

🧑‍💻 Développeur Full-Stack

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Headway. Vérifiée il y a 1 heure.

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Headway

201 - 500 employés

Fondée en 2019

🛡️ Assurance

💼 Conseil

📦 Logistique

Insurance • Consulting • Logistics

Headway est une plateforme qui connecte les individus avec des prestataires de soins de santé mentale, les aidant à trouver le bon professionnel en fonction de leurs besoins et de leur couverture d'assurance. En partenariat avec de nombreux assureurs, Headway garantit que les utilisateurs peuvent accéder à des soins de santé mentale à un prix abordable. Elle offre des options de soins aussi bien en personne qu'en virtuel, et gère les processus de paiement et de facturation pour une expérience sans tracas. L'objectif de la plateforme est de simplifier la recherche et l'accès à la thérapie et au soutien psychiatrique pour les utilisateurs, leur permettant de se concentrer sur leur santé mentale sans les contraintes administratives.

Description

• Design and evolve the agentic communications decision engine • Build and own the experimentation layer and channel orchestration for patient and provider communications • Set technical direction for a multi-vendor communications stack • Own the unified message ledger • Bring LLM-powered personalization from concept to production • Serve as the technical anchor and architectural owner for the Journey team • Collaborate cross-functionally with marketing, CX, product, and the patient organization • Shape systems that impact patient acquisition, retention, and health outcomes • Guide the team through complex platform architecture and drive technical alignment across teams

🎯 Exigences

• 8+ years of software engineering experience, with meaningful time at Staff level or equivalent • Ability to deal with ambiguity and learn new technologies and systems • Systems thinking across a complex, multi-vendor platform • Experience shipping high-throughput, event-driven production systems • Ability to communicate technical trade-offs to non-technical stakeholders and drive cross-functional alignment • Interest in the intersection of AI and communications • Technical depth and ability to increase team capability • Experience designing and building high-volume, event-driven communications platforms handling millions of events per month • Fluency with multi-vendor delivery stacks and build-versus-buy trade-offs • Experience with experimentation infrastructure, including A/B testing, engagement analytics, personalization, or recommendation systems • Production exposure to LLM-powered systems, including reliability, latency, and quality at scale • Ability to shape technical direction across teams without direct authority • Proficiency with Python 3 and TypeScript • Experience with FastAPI, SQLAlchemy, React, Remix, or Next.js • Experience with Postgres and Redis • Experience with AWS infrastructure, including Fargate, ECS, and S3 • Experience with Spark and Kafka • Experience with Datadog, PagerDuty, and Sentry • Experience with GitHub • Experience with Snyk and Semgrep • Experience with Lacework • Experience with Knock, Iterable, Twilio, and Mailgun • Authorization to work in the United States for any employer

🏖️ Avantages

• Comprehensive and competitive total rewards package • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities

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