Service Consultant

Emploi pas sur LinkedIn

🕒 il y a 4 mois

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of HENRICHSEN Group

HENRICHSEN Group

201 - 500 employés

Fondée en 1982

☁️ SaaS

🏢 Entreprise

🤝 B2B

SaaS • Enterprise • B2B

Le Groupe HENRICHSEN est un groupe IT familial allemand avec plus de 40 ans d'expérience, qui aide les entreprises à transformer et automatiser numériquement leurs processus métiers liés aux finances et aux achats. Le groupe développe et implémente des solutions SAP Purchase-to-Pay, des automatisations de gestion de factures et de contenu d'entreprise (y compris des workflows assistés par IA), des logiciels de finance/comptabilité (Diamant®), et des applications d'approvisionnement (Meplato). Il fournit également des systèmes et services IT pour garantir des opérations sécurisées et évolutives. HENRICHSEN met l'accent sur le retour sur investissement mesurable, la durabilité (réduction de CO₂ et économie de ressources) et les partenariats à long terme avec ses clients d'entreprise.

Description

• Familiarization with application management processes in the SAP environment • Managing customer relationships and handling support requests as part of 2nd-level support • Performing system analyses to ensure the stability and performance of customer systems • Supporting the design, planning and execution of projects (e.g., release changes) • Performing system customizing in customer systems • Further developing customer-specific requirements • Preparing system and process documentation

🎯 Exigences

• Completed vocational training as an IT specialist (Fachinformatiker) or a degree in (Business) Informatics/Computer Science – or an equivalent qualification • Some practical experience in IT service management or with SAP S/4HANA is an advantage • Knowledge of SAP P2P (Procure-to-Pay) processes • Strong analytical and process-oriented thinking • Confident, customer-focused and team-oriented personality • Self-motivated to independently learn and take on new topics • Structured, solution-oriented working style and enjoyment in solving technical challenges together with customers • Good German and English skills and enjoyment in communicating within the team and with customers

🏖️ Avantages

• Strong team spirit and cohesion in a successful working environment • A product and solution portfolio that has been successfully established in the market for years • Individualized onboarding and the opportunity to contribute your own ideas • Flexible working hours based on trust as well as remote working with appropriate technical equipment • Active support and development of your skills through IT and non-IT training

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