Staff Software Engineer, Subscription and Membership Platform

🕒 il y a 27 jours

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hims & hers

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2017

🏥 Santé

💼 Conseil

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers est une plateforme de santé en ligne à 100% qui offre des soins et des consultations personnalisés pour la santé sexuelle, la repousse des cheveux, la perte de poids, les soins de la peau et la santé mentale. Avec plus de 2 millions d'abonnés, Hims & Hers met en relation les patients avec des professionnels de santé agréés, proposant des médicaments sur ordonnance et un soutien continu livré directement à leur porte. La plateforme vise à rendre les soins de santé accessibles, abordables et discrets, garantissant que les utilisateurs puissent gérer leur traitement de manière pratique via une application.

Description

• Lead the design and architecture of scalable full-stack solutions aligned with product requirements • Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment • Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization • Provide mentorship on best practices, design patterns, and coding standards • Advocate for team technical needs within the broader engineering organization • Participate in product discovery and validation through prototypes and experiments • Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience • Drive strategic technical decisions to improve security, scalability, and performance • Break down complex projects into actionable tasks • Establish and enforce consistent coding and testing standards • Initiate efforts to reduce technical debt and enhance workflow efficiency • Implement tools and processes for monitoring, incident response, and performance optimization • Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs • Analyze metrics and user feedback to continuously improve the platform • Maintain thorough technical documentation • Conduct code reviews and facilitate knowledge-sharing initiatives

🎯 Exigences

• 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role • Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS) • Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL) • Demonstrated ability to optimize web service metrics (speed, reliability, etc.) • Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc • Excellent problem-solving skills and the ability to think critically and strategically • Strong communication and collaboration skills, with the ability to work effectively across teams • Capable of prioritizing multiple projects in order to meet goals without management oversight • Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)

🏖️ Avantages

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats