Project Manager – Central Project Operations

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

💵 $63 840 - $126 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👷‍♀️ Chef de Projet

🦅 Parrain de Visa H1B

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Hinge Health

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

🧘 Bien-être

🤝 B2B

☁️ SaaS

💰 €400 000 000 Series E - Hinge Health en 2021-10

Wellness • B2B • SaaS

Hinge Health est une entreprise de santé numérique qui offre des soins virtuels pour le système musculo-squelettique (MSK), y compris la physiothérapie guidée, la thérapie du plancher pelvien, et une équipe de soins dédiée (composée de kinésithérapeutes, de coachs en santé, et de spécialistes en orthopédie) soutenue par des outils basés sur l'intelligence artificielle et le suivi de mouvement en 3D. Elle propose une expérience de soins basée sur une application et un dispositif portable agréé par la FDA (Enso) pour le soulagement de la douleur sans médicaments, s'adressant à la fois aux patients individuels et aux clients d'entreprise tels que les employeurs et les régimes de santé avec des contrats axés sur la valeur et des programmes centrés sur le retour sur investissement.

Description

• Onboard into the CPO operating model and build relationships with key stakeholders across Product, Engineering, Clinical Operations, Learning & Development, Care Team Quality, Support Operations, and Member Operations. • Shadow and then co-lead an active initiative—whether a product-driven launch or an Operations-internal project—learning how CPO manages project charters, communication plans, and stakeholder rhythms. • Own your first well-defined workstream end-to-end: build a clear scope and timeline, track progress, surface risks early, and resolve day-to-day issues to maintain smooth operations. • Independently lead medium-scale initiatives across both project types: coordinating the operational implementation of new product features and driving Operations-owned projects such as vendor implementations, tooling migrations, process experiments, or care model rollouts. • Develop project charters, stakeholder maps, RAID logs, and change logs; establish communication and reporting structures; and coordinate people and resources across care teams. • Serve as the single point of contact for your assigned projects—whether partnering with Product on a feature launch or partnering with Ops leaders on an internal transformation—coordinating workstreams such as training, SOP updates, change management, and front-line feedback. • Proactively identify and pilot new tools, workflows, or reporting methods—including AI-powered automation opportunities—that improve project execution and operational efficiency. • Own the end-to-end delivery of multiple projects—from initiation through project closure and retrospective meetings—confirming deliverables, documenting lessons learned, and identifying follow-up actions with all key stakeholders. • Maintain the confidence, clarity, and rhythm of execution essential to baseline operations — creating a clear path forward, keeping teams aligned and moving, and handling changes to timeline and scope with calm, decisive, dependable execution and limited manager guidance. • Champion continuous improvement across Operations by identifying inefficiencies, proposing solutions (e.g., system migrations, workflow redesigns, experimentation frameworks), and driving those improvements to completion. • Connect your project portfolio to Hinge Health's strategic priorities — articulating how your initiatives drive operational efficiency, member outcomes, or business scale. Bring that context into stakeholder conversations so teams understand not just what is changing, but why it matters.

🎯 Exigences

• 2–4 years of project management or cross-functional operations experience. • Demonstrated ability to own end-to-end project delivery—scoping, planning, risk management, stakeholder communication, and project closure—including creating core artifacts such as project plans, timelines, RACI matrices, and RAID logs. • Proven track record of managing multiple concurrent projects simultaneously — prioritizing across competing timelines, stakeholder needs, and resource constraints without losing execution quality on any single initiative. • Experience driving operational readiness activities — including SOP development, training coordination, and change management — as core project deliverables, not afterthoughts. • Experience working with AI-powered productivity tools (e.g., Glean, Claude Code) to automate workflows or accelerate information gathering. • Proficiency with Google Sheets and project management tools (e.g., Asana, Smartsheet, or similar) to track performance and build dashboards. • Strong written and verbal communication skills—you bias toward clear, concise updates across Slack, email, and meetings. • Ability to influence and lead through collaboration in matrixed, cross-functional environments—building alignment across teams without direct authority.

🏖️ Avantages

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development