PMO Manager

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Health Plans, Inc.

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201 - 500 employés

Fondée en 1981

⚕️ Assurance santé

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

Health Plans, Inc. (HPI) est un administrateur tiers de premier plan au niveau national, spécialisé dans les solutions d'autofinancement pour les employeurs et les courtiers en prestations. HPI propose des conceptions de plans de santé innovants, notamment des plans de santé axés sur le consommateur (CDHP) et des prix basés sur des références, adaptés aux besoins uniques de chaque marché. Avec un engagement à fournir des analyses avancées et des solutions personnalisées, HPI vise à donner aux employeurs le contrôle de leurs coûts de santé tout en améliorant l'expérience des membres.

Description

• Team Lead, mentor, and inspire the ePMO team to deliver high-quality deliverables that drive measurable business value; setting clear expectations, building confidence, and creating momentum. • Establish a culture of ownership, urgency, innovation, and continuous improvement across teams. • Ensure effective resource planning and allocation across the portfolio, balancing demand, transformation priorities, and PMO capacity. • Own the portfolio including intake and prioritization process in partnership with business and technology leaders, leading the project team to overcome blockers and solicit updates, ensuring alignment to strategy, capacity, and outcomes. • Anticipate risks and issues early; remove blockers, drive timely decisions, and escalate decisively to maintain momentum and stakeholder confidence. • Serve as a strategic partner to leaders to surface high-impact initiatives, define success metrics, and translate business needs into deliverable plans. • Run delivery governance (status, risks, decisions, dependencies) and ensure transparent reporting on progress, scope, schedule, budget, and outcomes. • Develop and maintain PMO dashboards, metrics, and reporting that provide clear visibility into delivery health, benefits realization, and organizational impact. • Promote collaboration and alignment across departments, while constructively challenging misalignment or indecision that puts delivery at risk. • Proactively identify opportunities to modernize processes, introduce automation, and improve operational efficiency; translate ideas into executable roadmaps. • Drive cross-functional teams to deliver projects successfully across all phases; from ideation and planning through implementation, adoption, and optimization. • Develop, implement, and continuously improve project management standards, methodologies, and tools that balance governance with agility. • Communicate with clarity and executive presence with stakeholders at all levels, including senior leadership; influence without authority when needed. • Ensure compliance with organizational policies, procedures, and applicable regulations. • Other duties as assigned.

🎯 Exigences

• Project Management Professional (PMP) or similar certification required. • 5–7 years of direct experience leading projects, including experience in project management, business analysis, or related fields. • Experience managing cross-functional teams. • Bachelor’s degree preferred. • Experience in health insurance, managed care operations, or a related field preferred. • Demonstrated leadership and mentorship skills with a proven ability to energize teams and drive results. • Strong strategic thinking and innovation mindset with the ability to translate ideas into clear priorities, actionable plans, and measurable outcomes. • A strong bias for action; comfortable making decisions, moving work forward, and creating clarity in ambiguous situations. • Ability to identify opportunities for process optimization, automation, and improved workflows; and to lead change through implementation and adoption. • Exceptional organizational, prioritization, and resource management skills; able to manage competing demands without losing momentum. • Executive-level oral and written communication skills with the ability to influence across functions and levels. • Strong customer service and interpersonal skills. • Effective problem-solving and influencing skills; able to remove roadblocks and escalate appropriately. • Ability to manage multiple priorities in a fast-paced environment and maintain a consistent delivery cadence. • Ability to work independently and collaboratively, taking initiative and following through without being asked. • Proficiency with MS Office (Outlook, Teams, Excel, PowerPoint), and project management tools (Project, Smartsheet, SharePoint, JIRA, etc.). • Ability to communicate effectively with all levels of the organization and drive alignment to decisions and next steps. • High attention to detail and accuracy.