VP, Over The Counter, OTC Store

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Vice-président

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Humana

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1961

⚕️ Assurance santé

Healthcare Insurance

Humana est une entreprise de soins de santé dédiée à avoir un impact positif sur la santé des individus, des communautés et du système de santé dans son ensemble. En mettant la santé au premier plan, Humana sert une large gamme de populations diverses, y compris les seniors et les militaires, en proposant des plans Medicare Advantage HMO, PPO et PFFS. Humana s'engage à favoriser une culture d'appartenance et de respect mutuel, offrant des avantages compétitifs et flexibles pour assurer la sécurité financière de ses employés et de leurs familles. L'entreprise est fière de créer un environnement de travail inclusif où chacun a l'opportunité de réussir.

Description

• Define and execute the enterprise strategy for Humana’s OTC line of business, positioning it as a component of Medicare Advantage and consumer digital experience • Establish the operating model for OTC benefits, including digital platforms, vendor partnerships, fulfillment models, and integration with internal systems and channels • Drive innovation across OTC benefit delivery, including personalization, omni‑channel access, automation, and data‑driven experiences • Partner with Medicare, Pharmacy, Clinical, Technology, Marketing, and Consumer Experience leaders to integrate OTC engagement into the end‑to‑end member journey • Own business performance, including growth strategy, financial modeling, budgeting, and performance measurement • Use data and insights to shape assortment and experience strategies that influence member behaviors, increase appropriate benefit utilization, and support outcomes such as adherence, prevention, and condition management • Lead merchandising and lifecycle strategies across digital and physical fulfillment channels, including personalization, product placement, promotions, and recommendations tied to member needs and business goals • Establish KPIs focused on benefit utilization, member experience, quality, equity, and operational efficiency • Ensure compliance with CMS and regulatory requirements governing OTC benefits, working closely with Legal, Compliance, Audit, and Risk teams • Build and scale the organization, capability, and governance required to support a sustainable OTC digital business • Serve as an executive thought leader and influencer on consumer benefits, digital engagement, and Medicare innovation

🎯 Exigences

• Bachelor’s degree in Business, Healthcare Administration, Digital Strategy, or a related field; Master’s degree preferred • 12+ years of progressive leadership experience in healthcare, consumer platforms, digital products, or benefits‑driven business models • Experience leading assortment, merchandising, or category strategy in a consumer, retail, healthcare, or digital commerce environment • Strong understanding of Medicare Advantage, benefit design, or regulated consumer programs • Proven ability to lead complex initiatives across technology, operations, compliance, and consumer experience • Strong analytical capability in using customer, product, and utilization data to influence consumer behavior and business outcomes • Financial and strategic acumen, including experience developing business cases and managing growth investments • Executive presence with the ability to influence senior leaders and enterprise stakeholders.

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities