Client Success

Emploi pas sur LinkedIn

il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

Postuler
Logo of Hyremote

Hyremote

B2B • Recruitment • SaaS

Hyremote est une agence de recrutement à distance spécialisée dans la création d'équipes offshore expertes pour aider les entreprises à optimiser leur personnel et à améliorer leur productivité. En se concentrant sur l'adéquation des compétences et en sélectionnant soigneusement les candidats, Hyremote offre à ses clients des employés dédiés et qualifiés à moindre coût. Avec un engagement à maintenir le soutien, la croissance et la satisfaction des employés, Hyremote vise à améliorer l'expérience de recrutement et à aider les entreprises à prospérer dans un environnement concurrentiel.

51 - 200 employés

Fondée en 2021

🤝 B2B

🎯 Recrutement

☁️ SaaS

Description

• Lead multiple training sessions for each client using Zoom, including introductory walkthroughs, mobile app demonstrations, and detailed feature sessions. • Train administrators, HR staff, and scheduling coordinators on how to use the software in their daily work. • Walk clients through key tasks such as scheduling, employee management, and running reports. • Track how clients are using the software after training and follow up as needed to support full adoption. • Provide continued training and communication until the client is ready to transition to the support team. • Record training details and client progress in our internal system for team tracking.

🎯 Exigences

• Strong Communicator: Clear, patient, and confident when explaining software on Zoom to users with different comfort levels. • Training Skills: Able to plan and run effective sessions, highlight key features, and answer questions in a simple, helpful way. • Tech-Savvy: Comfortable navigating online tools and picking up new systems quickly. • Organized: Keeps track of each client’s training timeline, follow-ups, and next steps without letting anything slip. • Team-Oriented: Works smoothly with internal teams to make sure clients have a smooth, reliable experience. • Professional: Presents well on Zoom and maintains a steady, polished presence, including a clean and appropriate background. • Experience: Has prior work experience that shows strong communication skills and a sense of ownership.

🏖️ Avantages

• Preset salary growth • Weekly salary payments • 100% work-from-home flexibility

Postuler

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