Director of Partner Operations

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iCert Global

Site WebLinkedInTous les Emplois

51 - 200 employés

📚 Éducation

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

iCert Global est un fournisseur de formations professionnelles certifiantes qui propose un large éventail de cours couvrant divers domaines, notamment la gestion de projet, l'analyse commerciale, la gestion des services informatiques, les stratégies agiles et scrum, la gestion de la qualité, la technologie cloud et la cybersécurité. L'entreprise propose des cours en ligne dirigés par un instructeur, des options d'apprentissage en ligne et des programmes de formation en entreprise conçus pour autonomiser les individus et les entreprises. Grâce à des cours de certification mondialement reconnus, iCert Global vise à aider les apprenants à avancer dans leurs carrières et à rester compétitifs dans un marché de l'emploi en constante évolution.

Description

• Operationalize the partner and alliances operating model, embedding AI-driven insights, automation, and scalable decision frameworks • Translate business goals into scalable programs, KPIs and predictive performance models • Serve as the central connector across teams, ensuring alignment and execution through shared data, insights, and AI-enabled workflows • Lead cross-functional programs including co-sell and joint GTM initiatives, leveraging automation to improve speed and consistency • Influence outcomes through data storytelling, analytics, and intelligent insights • Support partner-led demand generation and customer success alignment through data-backed segmentation and performance optimization • Build and manage partner pipeline and forecasting frameworks incorporating predictive analytics and trend modeling • Provide data for business review cadences (QBRs/MBRs) using automated reporting and performance insights • Deliver performance insights and recommendations to leadership • Develop dashboards, reporting frameworks, and AI-enabled insights to support faster, better decisions • Evaluate and implement modern tools (e.g., Salesforce, BI platforms, AI copilots, automation solutions) to enhance partner operations

🎯 Exigences

• 8+ years of experience in partner operations, alliance management, or a similar role. • Experience in a high-growth SaaS, cloud, or AI environment • Expertise in developing A-based dashboard reporting and data analysis agents. Strong analytics and dashboarding expertise (Salesforce, Excel, BI tools) • Proven ability to lead through influence across stakeholders • Experience building operating frameworks, governance, and scalable processes • Excellent communication, project management, and prioritization skills

🏖️ Avantages

• Robust medical (physical & mental vision and dental benefits • Employee assistance program (EAP) • Equity (RSUs) and shared ownership in the company • Generous 401K match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • CaaS (coaching as a service) • Annual personal development allowance • 7 Days for Humanity – 7 paid volunteer days annually • Global and regional DEIB steering committees, employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year