Residential Solar Operations Specialist

🕒 il y a 21 jours

🏈 Ohio – Distant

🏈 Ohio – Remote

💵 $44 970 - $71 950 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

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IGS Energy

Site WebLinkedInTous les Emplois

1001 - 5000 employés

⚡ Énergie

🛍️ eCommerce

Energy • eCommerce

IGS Energy est une entreprise de services énergétiques qui propose diverses solutions énergétiques pour les clients résidentiels et commerciaux. Elle offre de l'électricité verte, du gaz naturel neutre en carbone, des solutions d'énergie solaire et des garanties pour la maison. L'entreprise vise à fournir une énergie propre, fiable et abordable tout en soutenant des projets renouvelables tels que l'énergie éolienne, solaire et hydraulique. IGS Energy se spécialise également dans la fourniture de stratégies énergétiques personnalisées pour aider les entreprises à se protéger des fluctuations du marché. Ses services incluent la conception et l'installation de solutions d'éclairage LED, l'exploitation de stations de carburant au gaz naturel comprimé et la proposition de stratégies de gestion énergétique complètes. Avec un accent sur l'innovation et la durabilité, IGS Energy s'efforce de mener un changement positif pour l'environnement et ses communautés.

Description

• Responsible for working within IGS’s proprietary technology platform • Document and contract management • Collaborating with IGS’s Sales and Installation partners to ensure a smoothly operating business • Actively partner with IGS’s shared service groups such as billing and collections, IT, finance and accounting, legal and regulatory, and marketing to sustain business operations and deliver upon the business’s strategic objectives • Respond to and support our internal customer service teams to address and resolve any escalated customer related concerns/inquires • Reviews and audits completed work for accuracy, makes corrections when necessary, and timely reports status to management • Becomes a trusted team member by accomplishing team goals, operating with integrity, and by shaping IGS Solar into a world-class solar company • Other responsibilities and projects as assigned

🎯 Exigences

• 2-3 years previous customer service experiences • College degree in Business Administration, IT, Operations, or other applicable field of study a plus • Energy experience a plus • Basic skills in all MS Office Applications (Outlook, PowerPoint, Word, Visio, SharePoint) • Bilingual (Spanish) is preferred • Demonstrates a tenacious drive for results, efficiency, and embraces the value of Continuous Improvement • Great attitude and positive outlook in dealing with any customer • Ability to learn new technology platforms (partner portals, reporting portals, etc.) • Ability to adapt, evolve and thrive in an ever-changing environment • Ability to learn a variety of IT applications and learn our business’s processes • Exceptional organizational skills and document management skills with an acute attention to detail • Positive attitude, self-motivated, strong analytical skills, results oriented, driven

🏖️ Avantages

• Comprehensive coverage including medical (plus free telehealth) • Dental • Vision • Employer health savings account contributions • Robust support through Headspace and free mental healthcare visits for you and your dependents • Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services • Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools • Paid time off • Tuition reimbursement • Paid leaves • Employee hardship fund • A wide range of additional perks