Professional Services Consultant

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Illumio

Site WebLinkedInTous les Emplois

501 - 1000 employés

🔒 Cybersecurity

🏢 Entreprise

☁️ SaaS

💰 €225 000 000 Series F en 2021-06

Cybersecurity • Enterprise • SaaS

Illumio est un leader des solutions de confinement des brèches, s’appuyant sur l’AI pour renforcer les mesures de sécurité au sein d’environnements hybrides et multi-cloud. Leur plateforme innovante permet aux organisations d’identifier, de détecter et de contenir efficacement les menaces, en particulier dans des infrastructures complexes. Illumio met l’accent sur la mise en œuvre des principes Zero Trust afin de protéger les actifs critiques et de minimiser l’impact des brèches.

Description

• Design and implement Illumio’s product for basic customer installations, applying a complete understanding of product capabilities, deployment models, and best practices • Assess and resolve a wide range of customer issues related to deployment, configuration, and policy using advanced analytical and problem-solving techniques • Diagnose unusual or ambiguous situations, identify root causes, and develop creative, effective solutions—even when precedent or documentation is limited • Evaluate risk, implications, and trade-offs when selecting the appropriate course of action, exercising sound judgment and professional discretion • Identify gaps or improvement opportunities in customer deployment strategies and security policies and recommend appropriate adjustments • Proactively manage your own priorities, deadlines, and workload with minimal day-to-day instruction as a self-starter • Collaborate with senior team members to validate architectural approaches and optimize the application of product features for customer environments • Present new ideas, improvements, and lessons learned, contributing to continuous improvement within the Professional Services organization • Act as a trusted customer advocate by delivering solutions with a Customer First, Always mindset

🎯 Exigences

• Complete knowledge and practical application of principles, practices, and methodologies within Professional Services or a related technical discipline • Strong analytical and troubleshooting skills, with the ability to evaluate incomplete information and adapt existing approaches to new scenarios • Proven ability to work independently as a self-starter while knowing when to seek guidance for new or higher-risk assignments • Experience supporting customer-facing deployments, implementations, or technical engagements • Bilingual proficiency in Mandarin Chinese and English, with the ability to support local customers and partners effectively

🏖️ Avantages

• Medical, Dental, Vision Coverage • Health and Dependent Savings Accounts • Life and Disability Programs • Paid Parental Leave • Voluntary Benefit Programs • Company Sponsored Wellness Program • Wellness Reimbursement Program • Retirement Savings • Equity Opportunities • Paid time off • Paid Holidays • Employee Incentive Program