Internal Systems Engineer – Applied AI

🕒 il y a 3 mois

🗽 New York, Ohio – Distant

🗽 New York – Remote 🏈 Ohio – Remote

💵 $140 000 - $160 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Ingénieur Systèmes

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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impact.com

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2010

☁️ SaaS

🤝 B2B

📣 Marketing

SaaS • B2B • Marketing

impact. com est une plateforme complète de gestion des partenariats qui automatise l'ensemble du cycle de vie des partenaires. Elle permet aux entreprises de gérer les affiliés, les influenceurs et les programmes de marketing de recommandation pour stimuler l'acquisition de clients et la croissance des revenus. La plateforme offre des outils pour découvrir et recruter des partenaires, gérer les contrats et les paiements, suivre les performances et optimiser les partenariats. impact. com soutient divers types de partenariats, y compris le marketing d'affiliation, le marketing d'influence et les recommandations clients, stimulant ainsi des transactions et une croissance significatives pour les marques leaders.

Description

• Building AI-powered tools and agents by integrating applied AI into workflows. • Building and maintaining a shared agent platform that enables others across Customer Operations to create their own agents. • Building robust internal software, integrations, and automations to support Customer Operations teams.

🎯 Exigences

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira). • Background working in or building tools for Customer Support, Customer Success, or Onboarding teams. • Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites). • Proven experience taking automation projects from concept to deployment within a large, complex organization. • Experience building internal platforms or developer tools that other teams use to self-serve. • Experience with monitoring and observability for AI systems in production.

🏖️ Avantages

• Medical, Dental, and Vision insurance • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled • Flexible spending accounts and 401(k) • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. • Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.