Training Operations Lead

🕒 il y a 2 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Interplay Learning

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2015

📚 Éducation

🏢 Entreprise

Education • Enterprise

Interplay Learning est un fournisseur de premier plan de solutions de formation immersive et en continu pour les métiers spécialisés. L'entreprise propose une plateforme complète de développement de carrière et une formation par simulation des compétences professionnelles accessible à tout moment et en tout lieu, permettant aux apprenants d'être prêts pour l'emploi en quelques semaines plutôt qu'en plusieurs années. L'approche d'Interplay Learning se concentre sur des programmes de formation efficaces, évolutifs et engageants, conçus pour combler rapidement et efficacement le fossé des compétences. Elle s'adresse à divers publics, y compris les entreprises, les établissements d'enseignement, les organisations de développement de la main-d'œuvre, les petites et moyennes entreprises, ainsi que les apprenants individuels. L'entreprise est reconnue pour augmenter les taux de rétention des employés et fournir des outils pour aider les entreprises à croître et à éliminer les coûts grâce à de meilleurs résultats de formation.

Description

• Own the daily operational flow of all Instructor-Led Training (ILT) programs focused on crane and rigging • Ensure contractor success and complete course closeouts on time • Own process or customer remediation needs related to certificates • Partner with Accounting to improve ILT payment timelines during closeouts • Manage and maintain ILT Operations systems, processes, files, and data • Ensure course, student, and financial data integrity for reporting • Own accurate and on-time shipping to ILT programs • Manage inventory, logistics, fulfillment, supply chain, travel, shipping, industry certifications, and related performance metrics for ILT and the Bookstore • Implement process improvement initiatives and document ILT processes for scale • Own the in-person/on-site experience for ILT programs with training leadership and training center partners • Schedule, manage, confirm, cancel, and reschedule training center events and related communications • Manage curriculum versioning and provide inventory support • Maintain product and packing-list accuracy in NetSuite • Partner with Industrial Service Delivery to ensure Salesforce accuracy • Ensure students are accurately enrolled in the LMS • Maintain Industrial Services product details across software systems, including descriptions, packing lists, curriculum versions, field advisory services, bookstore, FoRE, and instructor skills matrix

🎯 Exigences

• 3+ years of experience in training operations, logistics, supply chain, or a similar operations role supporting Instructor-Led Training (ILT) or professional services • Understanding of the end-to-end ILT program lifecycle is preferred • Experience managing logistics, inventory, fulfillment, and supply chain operations with high accuracy and organization • Proficiency with enterprise systems, including NetSuite and Salesforce • Ability to maintain data integrity and optimize operational workflows • Experience documenting processes, creating SOPs, and building enablement materials • Excellent written and verbal communication skills • Ability to partner across teams and manage external contractors and vendors • Comfortable leveraging technology, automation, and AI tools to improve operational efficiency and scale processes • Must be authorized to work in the United States for any employer without stipulations • Must be a resident of the United States • Must complete I-9 and E-Verify processes upon employment • Must pass a post-offer background check and drug and alcohol screening • Additional role-dependent verification may include driver eligibility and record, credentials, education, employment history, references, or credit history

🏖️ Avantages

• Career development in a dynamic, high growth environment • Remote-first & flexible hours • Annual learning reimbursement • Family-friendly policies supporting work-life balance • 3 weeks PTO • 1 week Winter Break • Holidays and sick days • Medical insurance • Vision insurance • Dental insurance • 401(k) match • Private Company Equity Options • Mental and physical health resources • Social events