Key Account Manager

🕒 il y a 1 mois

⛰️ Colorado – Distant

⛰️ Colorado – Remote

💵 $83 000 - $108 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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iRhythm Technologies, Inc.

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1001 - 5000 employés

Fondée en 2006

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

iRhythm Technologies, Inc. est une entreprise de technologies médicales spécialisée dans les solutions de surveillance cardiaque. Leur produit phare, le moniteur ECG Zio, est conçu pour le confort et la compliance du patient, permettant aux prestataires de soins de santé de fournir des diagnostics d'arythmie précis grâce à une analyse de données avancée et à l'IA. Le service complet d'iRhythm transforme l'expérience de surveillance cardiaque, facilitant de meilleurs résultats pour les patients et des flux de travail efficaces pour les professionnels de santé à travers le monde.

Description

• Support, grow, nurture, and maintain iRhythm’s highest-volume accounts • Cultivate and sustain long-term customer relationships while meeting and exceeding KPIs • Deliver value services and advocate internally for solutions that drive business outcomes • Partner strategically with Sales to ensure customer and patient success within the large account segment • Monitor and measure registration volume, device inventory, customer and patient satisfaction, clinical effectiveness, and workflow efficiency • Liaise with billing, clinical operations, legal, finance, inventory, and customer care teams • Train customers on iRhythm service tools including ZioSuite and MyZio • Resolve customer issues in a timely manner • Evaluate processes and customer workflows and suggest efficiency improvements through process and technology changes • Manage, onboard, and support assigned accounts • Attend and support customer meetings and sales Quarterly Business Review sessions • Establish and maintain relationships with accounts and the internal sales organization • Lead or participate in strategic initiatives within assigned accounts • Conduct in-person account management initiatives as needed • Monitor and communicate performance trends and develop action plans to improve account performance

🎯 Exigences

• Bachelor’s degree is highly preferred or an equivalent combination of education, training, and experience • At least 3 years in an account management or customer success role supporting large or complex accounts • Proven work experience as an Account Manager, Key Account Manager, or Sales Account Manager in a healthcare, medical device, or biotechnology environment • Self-directed and proactive • Ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level • Ability to multitask and prioritize in a fast-paced environment • Proficiency with CRM tools, including Salesforce, reporting tools, and Microsoft Office • Collaborative, highly responsive, flexible, and adaptive • Willingness to travel up to 20% • Strong analytical skills and ability to identify trends and present succinct, actionable information • Understanding of applying key performance measurements to drive commercial development

🏖️ Avantages

• Medical, dental, and vision insurance starting on the first day • Health savings account employer contributions when enrolled in a high deductible medical plan • Cafeteria plan pre-tax benefits (FSA, dependent care FSA, commute reimbursement accounts) • Travel reimbursement for medical care • Noncontributory basic life insurance • Short-term and long-term disability insurance • Emotional health support for you and your loved ones • Legal, financial, identity theft, pet, and child referral assistance • Paid parental leave • Paid holidays • Travel assistance for personal trips • PTO • 401(k) with company match • Employee Stock Purchase Plan • Pet insurance discount • Unlimited LinkedIn Learning classes

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