Infrastructure Administrator III

🕒 il y a 1 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of IronEdge Group

IronEdge Group

51 - 200 employés

Fondée en 2005

🔒 Cybersecurity

☁️ SaaS

💳 Fintech

Cybersecurity • SaaS • Fintech

IronEdge Group est un fournisseur de services informatiques externalisés, spécialisé dans les solutions informatiques gérées, la cybersécurité, la conformité et l'intelligence d'affaires. Avec un accent sur l'accélération du succès des entreprises, IronEdge Group propose des services informatiques personnalisés qui alignent la technologie avec les objectifs commerciaux, desservant divers secteurs y compris la construction, l'énergie et les services financiers. Leurs solutions primées et leur rapidité de réponse exceptionnelle permettent aux clients de minimiser les risques informatiques et d'améliorer leur efficacité opérationnelle.

Description

• Provide guidance and escalation support to the Corporate IT team • Oversee the health of our PSA and RMM systems • Manage incidents and monitor performance • Troubleshoot issues and maintain documentation • Provide training and communicate effectively • Respond to emergencies and execute internal projects

🎯 Exigences

• Bachelor's degree in computer science, information technology, or a related field, or four years of relevant experience • Proven experience in a higher-tiered Tier III support role • In-depth knowledge of Windows Server, network administration, and technologies • MSP experience required • All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities • Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility • Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, Open Arrest for any Criminal Offense, and Family Violence Convictions will result in disqualification.

🏖️ Avantages

• IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance • Vision Insurance • AD&D Insurance • Short-Term and Long-Term Disability Insurance • Flexible Spending Account and Health Savings Account • Flexible Time Off plus Holidays • Matching 401k

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