Learning Experience Designer

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🌲 North Carolina – Distant

🌲 North Carolina – Remote

💵 $80 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

📚 Formation et Développement

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Jackrabbit Technologies

Site WebLinkedInTous les Emplois

51 - 200 employés

☁️ SaaS

🤝 B2B

📚 Éducation

SaaS • B2B • Education

Jackrabbit Technologies est le principal fournisseur de logiciels de gestion de cours basés sur le cloud, conçus pour les centres d'activités pour les jeunes, y compris les entreprises de gymnastique, de danse, de natation, de cheerleading, de musique et de garde d'enfants. Fondée en 2004, la société s'est distinguée en aidant les entreprises à automatiser et rationaliser leurs opérations, leur permettant de se concentrer sur l'enseignement et l'engagement avec les étudiants. La suite logicielle complète de Jackrabbit est conçue pour améliorer les opérations commerciales et les expériences clients grâce à des fonctionnalités telles que l'inscription en ligne, le traitement des paiements, la planification et un portail parent efficace qui facilite la communication. Reconnue par des milliers de clients dans plusieurs états et pays, Jackrabbit Technologies se distingue par sa fiabilité, la sécurité de ses données et son engagement envers la réussite de ses clients.

Description

• Create engaging, effective learning experiences for Jackrabbit Academy, Jackrabbit's client education platform. • Design and develop training content that helps clients successfully learn, adopt, and apply Jackrabbit features and workflows. • Create client-facing learning experiences, including online courses, tutorials, videos, assessments, and guided walkthroughs. • Partner closely with Product, Support, Implementation, Client Success, and other teams to identify learning opportunities, understand product functionality, and ensure education content aligns with client needs and business priorities. • Develop and maintain a strong understanding of Jackrabbit functionality, workflows, and client use cases. • Test new features and workflows within Jackrabbit environments to validate training accuracy and effectiveness. • Collaborate with stakeholders to gather feedback and improve learning experiences and content effectiveness. • Contribute to ongoing improvements of learning paths, course structure, and client education programs.

🎯 Exigences

• Bachelor's degree in Education, Instructional Design, Communications, Learning Technologies, Business, or related field; or commiserate combined education and applicable experience. • 3+ years of experience creating online learning content, client education programs, instructional materials, or related learning experiences. • Advanced written communication and instructional design skills. • Ability to simplify complex concepts for non-technical audiences. • Experience creating learning content for software, technology, or digital products. • Strong attention to detail and commitment to content quality and accuracy. • Ability to manage multiple projects and priorities in a collaborative environment. • Proven problem-solving, organizational, and communication skills. • Ability to travel up to 10% (Charlotte-based) or 25% (non-Charlotte-based). • Must have reliable high-speed internet access. • US Citizens or Green Card holders with no special circumstances living in the US.

🏖️ Avantages

• Medical, Dental, Vision, Flexible Spending, HSA and Dependent Care Accounts. • Company-Paid Disability and Life Insurance. • Opportunity to elect Critical Illness and Accident Insurance. • Confidential access to legal and life counseling and mental health support available 24/7. • 401(k) with a generous company match, access to financial planning. • Paid Time Off, Paid Parental, Paid Caregiver and Sabbatical leaves. • Annual allowance for professional development. • Paid Time to volunteer in your community.