Inside Sales Specialist

🕒 il y a 7 jours

🌲 North Carolina – Distant

🌲 North Carolina – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⬇️ Commercial Sédentaire

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JELD-WEN, Inc.

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10 000+ employés

Fondée en 1960

🏭 Fabrication

🏗️ Construction

💰 Post-IPO Secondary en 2021-03

Manufacturing • Construction • Sustainability

JELD-WEN, Inc. est un concepteur, fabricant et distributeur mondial de premier plan de portes intérieures et extérieures, de fenêtres et de produits de construction connexes haute performance. Fondée en 1960 et basée à Charlotte, Caroline du Nord, l'entreprise dessert à la fois les secteurs de la nouvelle construction et de la rénovation et réparation. Exploitant des installations dans 16 pays et employant environ 18 000 personnes, JELD-WEN s'engage à créer des environnements sûrs et durables. La famille de marques comprend JELD-WEN® dans le monde entier et diverses autres en Amérique du Nord et en Europe.

Description

• Proactively engage customers through outbound calls, emails, and follow up activities to generate, qualify, and advance sales opportunities. • Understand customer needs and recommend appropriate products, programs, and solutions. • Research, qualify, and pursue new leads while maintaining consistent engagement with existing customers. • Close sales, upsell products and services, and consistently achieve assigned sales targets. • Respond to customer inquiries by answering questions, providing additional information, and explaining product features and benefits. • Provide sales support, technical assistance, and guidance related to company products, services, and quoting systems. • Maintain accurate and up to date records of customer interactions, opportunities, and pipeline activity in CRM systems. • Monitor product, service, and competitive information to effectively position solutions. • Collaborate with internal partners (e.g., operations, customer experience, warranty, or facility teams) to resolve customer issues and ensure timely resolution. • Support a positive customer experience by maintaining professionalism, responsiveness, and composure in fast-paced or high-pressure situations. • Perform additional related duties as assigned.

🎯 Exigences

• High school diploma or general education degree (GED) • Minimum of 4 years of total relevant experience, which may be a combination of window or door manufacturing, production and machining, inside or outside sales and/or customer service. • Strong written and verbal communication skills. • Ability to effectively present information one on‑ ‑one or in small groups. • Strong listening, problem solving‑, and sales skills. • Ability to work independently and collaboratively in a team environment. • Ability to manage stress and maintain composure in customer-facing‑ situations. • Proficiency with Microsoft Office and CRM tools (e.g., Salesforce). • Strong phone presence and outbound calling skills. • Ability to consistently achieve performance and sales targets. • Customer focused‑ mindset with commitment to delivering a positive experience.

🏖️ Avantages

• medical & dental • generous leave policies • retirement program