Atlassian Administrator – SME

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🖥️ Administrateur

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of JerseySTEM

JerseySTEM

11 - 50 employés

📚 Éducation

🌍 Impact social

🤝 À but non lucratif

Education • Social Impact • Non-profit

JerseySTEM est une organisation dédiée à offrir une éducation STEM aux collégiennes dans les communautés sous-représentées à travers le New Jersey. Leur mission met l'accent sur la réduction des écarts en matière d'innovation, d'opportunités et de genre dans les domaines STEM en proposant des expériences d'apprentissage pratiques basées sur des projets. En se concentrant sur la pensée critique et le travail d'équipe, JerseySTEM vise à inspirer et à équiper les jeunes femmes et les étudiants issus de minorités avec les compétences nécessaires pour réussir dans les carrières STEM.

Description

• Serve as the subject matter expert (SME) for Atlassian tools which include Jira DataCenter, Jira Service Management, and Confluence DataCenter • Establish baseline and ongoing operational and value metrics for Atlassian tools • Analyze and report on how Jira, Jira Service Management, and Confluence are used across the organization • Collaborate with cross-functional teams to understand project, service, and documentation needs • Configure, customize, and optimize Jira projects, workflows, dashboards, reports, and permissions • Implement and manage automations to improve efficiency and reduce manual effort • Integrate Atlassian tools with third-party applications • Support and enhance Jira Service Management processes • Provide guidance, best practices, and light training to users as needed

🎯 Exigences

• 5+ years of hands-on experience managing and administering the Atlassian suite, including Jira, ServiceDesk, Confluence • Proven experience integrating Atlassian tools with third-party applications • Strong expertise in automation within the Atlassian ecosystem • Solid understanding of project management and service management best practices • Experience gathering requirements and translating business needs into technical solutions • Ability to work independently and communicate effectively with technical and non-technical stakeholders • Nice-to-Have: Experience with migrations from Atlassian to other platforms (or vice versa) • Atlassian Cloud experience • Atlassian certifications • Experience supporting nonprofit or pro-bono members based organizations • Familiarity with marketplace apps, APIs, or advanced integrations

🏖️ Avantages

• JerseySTEM roles are pro-bono (unpaid) positions • $100 refundable deposit, returned after six months of active membership • K–12 educators, retirees, veterans, interns, and students are exempt from the deposit

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