Customer Success Engineer, Kotlin Multiplatform

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JetBrains

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2000

🤝 B2B

☁️ SaaS

🤖 Intelligence artificielle

B2B • SaaS • Artificial Intelligence

JetBrains est une entreprise de logiciels qui développe des outils professionnels pour développeurs et des environnements de développement intégrés (IDE) — y compris IntelliJ IDEA, PyCharm, WebStorm, Rider, et d'autres — ainsi que des outils d'équipe et CI/CD comme TeamCity, YouTrack, Datalore, et des services de qualité de code. L'entreprise propose également des fonctionnalités de développement alimentées par l'IA (Junie, AI Assistant, AI Enterprise), un marketplace pour plugins, des offres éducatives (JetBrains Academy, cours, licences gratuites pour les étudiants/professeurs), et des services pour les entreprises pour la gestion des outils de développement à grande échelle. JetBrains se concentre sur l'amélioration de la productivité des développeurs, la collaboration, et la qualité du code pour les développeurs individuels et les organisations du monde entier.

Description

• Engage with organizations at various stages of KMP adoption within existing projects. • Support teams through migration, integration, and scaling of shared codebases. • Help teams overcome technical blockers and successfully move from experimentation to production use. • Proactively engage with prospective users who may benefit from KMP. • Understand customer use cases, technical constraints, and adoption challenges. • Provide practical guidance on feasibility, architecture decisions, and adoption strategies. • Gather structured feedback, insights, and pain points from customers. • Collaborate with product and engineering teams to influence the KMP roadmap and tooling improvements.

🎯 Exigences

• Strong experience with Kotlin (Android or backend). • A solid understanding of mobile architectures across Android and iOS. • Excellent communication and stakeholder management skills, with the ability to engage, influence, and build trust with senior engineers, tech leads, and business stakeholders. • The ability to clearly explain complex technical concepts to diverse audiences, adapting depth and messaging as needed. • Experience leading customer conversations, facilitating discussions, and aligning cross-functional teams. • A proactive and empathetic approach to understanding customer needs, challenges, and goals. • The willingness to travel up to 25% of the time. • Hands-on experience with Kotlin Multiplatform is nice to have. • Experience migrating or modernizing legacy and large-scale codebases is nice to have. • A background in customer success, solutions architecture, or similar customer-facing roles is nice to have.

🏖️ Avantages

• Strong base salary. We offer competitive pay that reflects your skills and experience. • Flexible work location. Enjoy the freedom to work from home or from the office. • Remote work. Spend up to 30 days per year working remotely from abroad. • Extra time off. More days to relax, recharge, and do the things you love. • Medical insurance allowance. Enjoy peace of mind for you and your family • Learning and development opportunities. Access to conferences, courses, and language classes. • Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role) • Language classes. Pick up the local language or sharpen your English skills. • Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. • Mental health support. To help you feel your best, we provide easy access to professional mental health services. • Sports benefit. Enjoy an on-site gym or sports club stipend. • Internal events. Join company-wide celebrations and team gatherings.