Customer Operations Associate

🕒 il y a 10 jours

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JobGet

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2019

🎯 Recrutement

🏪 Place de marché

👥 RH Tech

Recruitment • Marketplace • HR Tech

JobGet est le marché de référence et le réseau social d'emploi pour le Travailleur Quotidien. C'est une application en forte croissance qui connecte les chercheurs d'emploi du secteur des services (restaurants, services alimentaires, commerce de détail, hôtellerie, santé, entrepôts, transport routier, support client, et plus) avec les employeurs en utilisant un appariement basé sur les compétences pour mettre en avant des candidats locaux et motivés. JobGet simplifie et accélère le recrutement en se renseignant sur les chercheurs d'emploi et en élargissant le vivier de candidats des employeurs au-delà des sites d'emploi traditionnels.

Description

• Maximize our customers' results on our platform • Build and manage candidate pipelines for your accounts • Write and send candidate outreach • Closely monitor data on customer product adoption • Utilize and examine our data to solve customer problems, analyze trends, and inform decision-making • Become an expert on the RippleMatch platform, keeping roles and settings current • Manage projects that help push account-specific and Customer Success team objectives forward • Collaborate with our Customer Success Managers • Help solve tricky customer issues with product-focused solutions • Keep candidate pipelines accurate and moving to help students land roles

🎯 Exigences

• 0-3 years of experience in an analytical, operational, or customer-focused role (internships, academic projects, and relevant coursework count) • A data-driven problem solver who enjoys digging into information, identifying trends, and using insights to improve outcomes • Comfortable working with data and spreadsheets (Excel or Google Sheets); experience with SQL, analytics tools, or data visualization is a plus • Strong attention to detail with the ability to manage complex workflows, maintain accurate data, and identify opportunities to improve processes • A self-starter who takes ownership of projects, proactively identifies challenges, and follows through on solutions • Curious about how technology, data, and recruiting come together to solve real business problems • Strong written and verbal communication skills with the ability to collaborate across teams and clearly communicate findings, recommendations, and updates • Comfortable working in a fast-paced environment where priorities evolve and processes are continuously improving • Excited to become an expert in a SaaS platform and use data to help customers maximize the value they receive • Experience with startups, SaaS, recruiting technology, analytics, project management, or operations is a plus

🏖️ Avantages

• Flexible time off • Remote-first • Flexible work hours - our employees are in multiple time zones • Medical & dental plans • Parental leave • Employee stock options