IT Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Technicien Support Informatique

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Jonas Software

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🏢 Entreprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Jonas Software est un acquéreur de premier plan d’éditeurs de logiciels pour marchés verticaux, fort de plus de 20 ans d’histoire. L’entreprise se concentre sur des solutions logicielles critiques pour l’activité dans de nombreux secteurs, avec l’objectif de fournir des outils métiers et un réseau propice à la croissance. Jonas Software opère selon une structure décentralisée, permettant aux sociétés acquises de conserver leur autonomie tout en tirant parti de l’expérience approfondie de Jonas et de ses best practices. L’entreprise suit une stratégie « buy & hold forever », gage de stabilité à long terme et d’un foyer pérenne pour les entreprises acquises. Avec plus de 130 acquisitions réussies à son actif et en faisant partie de Constellation Software, Jonas Software veille à préserver l’héritage et la culture des sociétés qu’elle rachète, en cultivant le partage et la mise en commun d’expertises dans le logiciel pour marchés verticaux.

Description

• Manage endpoint security, vulnerability management, SIEM monitoring, identity and access administration, DNS/email security, secure remote access, and IT operations across Windows, Mac, and selected Linux systems • Implement formal onboarding and offboarding processes for employee accounts and equipment across all company systems • Own an IT help desk and ticketing system for support requests • Own asset management platform to track all company hardware (laptops, desktops, servers, network equipment) • Deploy and manage an MDM solution across all company endpoints (Windows and Mac) • Maintain IT policies and documentation covering security, access management, acceptable use, and incident response • Perform periodic access reviews to ensure proper permissions across all systems • Manage the office LAN, firewall, switches, and internet connectivity • Evaluate and upgrade network equipment as needed • Deploy and manage endpoint security software across all company devices • Enforce disk encryption on all endpoint devices • Monitor and manage endpoint patching and OS updates • Manage DNS and email security configurations • Monitor the Rapid7 SIEM for security events and respond to alerts • Enforce MFA across all company systems • Maintain least-privilege access controls across all platforms • Manage privileged access with segregated administrative accounts • Conduct periodic vulnerability assessments and remediate findings • Maintain an incident response plan and disaster recovery plan, including annual tabletop exercises • Perform regular internal security audits (exposed services, misconfigurations, EOL software) • Coordinate with engineering team on server-side security items (agent deployment, hardening, log ingestion) • Manage core business systems, collaboration suite, and remote-access systems • Manage password manager administration (vaults, sharing policies, permissions) • Manage secure remote access • Manage physical office access control (implement and maintain an electronic access system) • Ensure timely provisioning and deprovisioning tied to employee lifecycle events • Oversee backup strategy -- ensure backups are encrypted and regularly tested for restoration • Provide technical support to approximately 30 employees across Windows and Mac platforms • Support both in-office and remote employees (approximately 50/50 split) • Troubleshoot hardware, software, network, and connectivity issues • Provide patient, clear guidance to less technical staff while respecting the autonomy of technical team members • Set up and configure new employee workstations and laptops

🎯 Exigences

• 3+ years of experience in IT systems administration or a similar hands-on IT role • Experience administering Windows and macOS endpoints in a business environment • Experience with Google Workspace administration (user management, security settings, organizational units) • Hands-on experience with network administration (firewalls, switches, VPN configuration) • Experience deploying and managing endpoint security tools (EDR/antivirus, vulnerability scanners) • Understanding of identity and access management principles (least privilege, MFA, SSO, access reviews) • Comfortable working in Linux environments (Debian/Ubuntu) for tasks like deploying agents, reviewing logs, and basic troubleshooting • Familiarity with MDM/endpoint management platforms • Strong troubleshooting skills across hardware, software, and networking • Ability to communicate technical concepts to non-technical users with patience • Self-directed with the ability to prioritize and manage multiple concurrent projects independently

🏖️ Avantages

• Health insurance • Paid time off