System and Process Project Manager

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KACE Company

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2021

Human Services Solutions • Public Safety • Data & Technology

La société KACE est un leader dans la fourniture de services de mission activés par la technologie et de solutions de conseil stratégique axées sur la sécurité publique et les services aux personnes. Elle exploite les informations basées sur les données pour relever des défis complexes et permettre aux professionnels de faire une véritable différence. KACE Company développe des stratégies novatrices et des solutions activées par la technologie qui font progresser des missions essentielles, notamment pour résoudre des problèmes urgents tels que les crises de santé publique et les menaces à la sécurité.

Description

• Manage the functionality, performance, integration, security, and enhancement of the NamUs information system • Serve as the operational liaison between users, program staff, software engineers, and government stakeholders • Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements • Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance • Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals • Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

🎯 Exigences

• Master’s Degree in Criminal Justice, Computer Science, or related field • Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment • Minimum 4 years’ work experience in functional and performance testing of database systems • Certification in Data Privacy or Information Security is highly desirable • In-depth knowledge of ISO standards and forensic QA protocols • Ability to conduct internal audits and manage corrective actions • Strong analytical and documentation skills • Understanding of regulatory compliance in forensic environments • Ability to train and guide staff on QA best practices • Excellent problem-solving and decision-making skills • Collaboration and communication across multidisciplinary teams

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities