Operations Training Manager, Delivery

🕒 il y a 1 mois

🏈 Alabama, Arizona, +35 états de plus – Distant

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $100 000 - $115 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

📚 Formation et Développement

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Kin Insurance

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2016

🛡️ Assurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

Là où la créativité rencontre l'impact, nous nous associons aux marques, organisations et innovateurs pour créer un travail audacieux, transformateur et significatif.

Description

• Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams • Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development • Own and manage the Operations training calendar and team capacity • Partner with Operations leaders to identify knowledge gaps, emerging skill needs, and opportunities for targeted learning interventions • Translate operational feedback and performance trends into actionable training improvements and new learning initiatives • Monitor trainee performance trends and operational metrics to evaluate training effectiveness and continuously improve programs • Facilitate training sessions ~30% of time to support trainer capacity or high-priority initiatives

🎯 Exigences

• 5+ years of experience in training, learning and development, operations enablement, or a related field • 2+ years of experience in a leadership role with direct reports • The capacity to thrive within a high-speed, evolving landscape while managing ambiguity effectively • Experience working in a highly regulated industry such as insurance, finance, health care, or other related field • Experience managing training programs or learning initiatives across multiple teams or operational functions • Proven ability to lead and develop trainers or facilitators in a performance-driven environment • Strong facilitation and coaching skills with experience delivering engaging virtual or in-person learning experiences • Ability to translate operational needs and performance data into effective learning solutions • Strong cross-functional collaboration skills and the ability to partner effectively with business leaders • Excellent organizational and program management skills, including experience managing complex training calendars or initiatives

🏖️ Avantages

• Competitive salary and company equity through Restricted Stock Units (RSUs) • 401(k) with company match up to 4% of eligible earnings • Multiple medical plan options, plus dental and vision coverage • Company-funded HSA contributions • Company-paid life insurance and short-term disability • A variety of supplemental benefit options • Access to mental health support and confidential counseling resources • Flexible PTO for exempt employees, plus 8 company-observed holidays • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents • Career mobility and internal growth opportunities • Professional development budgets for certifications, conferences, and learning available