Senior Site Reliability Engineer, Kong Konnect

🕒 il y a 9 mois

🇨🇦 Canada – Télétravail

⏰ Temps Plein

🟠 Senior

⛑ Ingénieur DevOps & SRE

👻 Score fantôme 46%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Kong Inc.

Kong Inc.

201 - 500 employés

Fondée en 2017

💼 Conseil

📦 Logistique

🔌 API

💰 €100 000 000 Series D en 2021-02

Consulting • Logistics • API

Kong Inc. est un fournisseur d'une plateforme unifiée d'API et d'IA qui permet aux organisations de créer, gérer, découvrir, gouverner et monétiser des APIs, LLMs, flux d'événements et microservices. La société propose Kong Konnect — une plateforme unique incluant une passerelle API, une passerelle IA, une passerelle d'événements, un service mesh, des outils de développement comme Insomnia, ainsi que des fonctionnalités de sécurité et de gouvernance — conçue pour aider les entreprises à moderniser l'adoption de l'IA, sécuriser les workflows agentiques et accélérer la livraison de produits pilotés par API. Kong cible les grandes organisations et les équipes de développeurs avec des options de déploiement cloud, sur site et hybrides, des services professionnels et une forte communauté open source.

Description

• Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds. • Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD. • Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency. • Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures. • Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes. • Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs. • Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards. • Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices. • Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform.

🎯 Exigences

• BS in Computer Science or equivalent practical experience. • Demonstrated experience running and scaling SaaS platforms in production, ideally across multiple cloud providers. • Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability. • Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt. • Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm). • Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling. • Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), and distributed systems. • Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana). • Experience working in a 24/7/365 production support environment.

🏖️ Avantages

• Health insurance • Professional development opportunities

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