Associate Director – Experience Design

🕒 il y a 21 jours

🤠 Texas – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Kyndryl, pas via un site d'emploi

Repérée par Remote Rocketship il y a 21 jours

Toujours ouverte sur le site de Kyndryl. Vérifiée il y a 2 heures.

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Kyndryl

10 000+ employés

Fondée en 2021

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Kyndryl est un acteur de premier plan des services d’infrastructure IT, au service de milliers d’entreprises dans le monde. L’entreprise est spécialisée dans la conception, la construction, la gestion et la modernisation de systèmes d’information complexes et critiques pour l’activité. Kyndryl propose un éventail de services, notamment le conseil IT, les services cloud, la cybersécurité, des solutions data et IA, ainsi que la transformation du digital workplace. Axée sur l’innovation, les partenariats et la co‑création, Kyndryl aide les entreprises à maîtriser la complexité IT et à atteindre l’excellence opérationnelle. La société intervient dans de nombreux secteurs — automobile, santé, banque, et bien d’autres — en apportant son expertise et des solutions adaptées aux enjeux spécifiques de chaque industrie. Son réseau mondial et ses alliances stratégiques permettent aux entreprises de s’adapter à l’évolution du paysage technologique, en garantissant la fiabilité et l’efficacité de leurs systèmes essentiels.

Description

• Lead design activities connecting insight, imagination, and execution for AI experiences • Lead user research to uncover pain points in the human-AI relationship • Create journey maps that clarify complex, multi-step agentic reasoning • Design dynamic interaction patterns handling AI latency, ambiguity, and error states • Facilitate co-creation workshops and usability tests • Collaborate with creative technologists and AI engineers • Design human-in-the-loop hand-off moments requiring human validation • Build transparency and trust into automated workflows • Advocate for accessibility, inclusive intelligence, and ethical design • Shape perspectives on agentic AI and human-centered design • Use clear storytelling to align stakeholders across discovery through delivery

🎯 Exigences

• UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects • Deep understanding of user-centered design, interaction design, and usability testing methods • Comfortable facilitating co-creation sessions and presenting to clients • Direct experience with AI, agentic AI/UX and data-driven design is preferred • A POV on how AI can drive human-centered design and co-creation • Experience with emerging AI assistants, including Figma Make, MiroAI, Adobe Firefly, and Lovable • Fluent in Figma or Sketch, or similar prototyping tools • Experience working with developers and product managers to translate research into delivery • Excellent communication skills in English

🏖️ Avantages

• Employee learning programs with access to industry learning and certifications, including Microsoft, Google, Amazon, Skillsoft, and many more • Company-wide volunteering and giving platform • Ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations • Workplace support and advice through Kyndryl Inclusion Networks • Well-being benefits supporting employees and their families • Flexible benefits offering choice and reflecting employee diversity • Fully remote work arrangement • Medical or religious accommodation for eligible employees regarding COVID-19 vaccination requirements

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