Sales Office Administrator, QuickBooks Pro

Emploi pas sur LinkedIn

🕒 il y a 7 mois

🏄 California – Distant

🏄 California – Remote

💵 $40 000 - $45 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🖥️ Administrateur

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LANgineers, Inc.

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 1993

📡 Télécommunications

☁️ SaaS

🛍️ eCommerce

Telecommunications • SaaS • eCommerce

LANgineers, Inc. est une entreprise technologique spécialisée dans la fourniture de services informatiques de haute technologie pour les entreprises, y compris la conception de réseaux vocaux, des solutions de connectivité Internet et cloud. Fondée en 1993, l'entreprise propose des systèmes PBX hébergés, des communications téléphoniques VoIP, de la vidéosurveillance et des services de couverture de données mobiles. Avec une forte emphase sur le support client, LANgineers se targue d'offrir une assistance technique exceptionnelle et une formation continue pour garantir le succès des clients.

Description

• Make the intro call to the customer and collect all required information. • Serve as the contact point for the new customer and provide install progress reports. • Schedule the install tech and arrange the install time with the customer. • Moderate tasks in every new customer template. • Call the customer to collect a list of their published phone numbers and other necessary information. • Collect the COB (Copy of Bill) from the customer. • Port in new customer numbers. • Send sales-dictated proposals to prospects. • Verify the normalized prospect address with the USPS database. • Confirm the legal business name with the Secretary of State (SOS) and the DBA name. • Check the 401K database for the Employer Identification Number (EIN). • Create and send sales orders to prospects via DocuSign & Adobe ESign. • Run customer portfolio reports and generate lists of customers up for renewal. • Verify that the new customer seat count matches the signed sales order. • Process and maintain sales files. • Update the “sold” list to track sales and agent commission payouts. • Update the list with Firm Order Commitment (FOC) dates. • Create bill transactions for agent work hours. • Create a new invoice for the Credit team to fund the deal. • Interact with finance banks. • Create a new invoice for the customer’s first month. • Create a monthly memorized invoice for ongoing customer billing. • Generate reports. • Provide a high level of customer service. • Answer inbound phone calls and redirect callers as needed. • Moderate customer support tickets to maintain quality care through constant contact with customers. • Schedule customer appointments, including Moves, New installs, Repairs, Training.

🎯 Exigences

• Prior office experience required. • Minimum of 2 years of experience as an administrative assistant. • Minimum of 2 years of experience demonstrating accurate data entry. • Minimum of 1 year of experience utilizing QuickBooks, MS Word, Excel, Outlook, and the Internet. • Highly detail-oriented. • Minimum of 1 year of general administrative experience. • Desire to promote Best Practices. • Ability to handle multiple tasks and coordinate various assignments while maintaining poise and excellent customer service. • Ability to be proactive and work independently. • Strong organizational, time management, and communication skills. • Strong math and/or accounting skills preferred.