Field Service Technician, Appliance Repair

🕒 il y a 28 jours

🐎 Kentucky – Distant

🐎 Kentucky – Remote

💵 $24 - $28 / heure

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

🚫👨‍🎓 Aucun diplôme requis

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LG Electronics

Site WebLinkedInTous les Emplois

10 000+ employés

🏭 Fabrication

🔧 Matériel

🛍️ eCommerce

💰 Post-IPO Equity en 2023-02

Manufacturing • Hardware • eCommerce

LG Electronics est un fabricant mondial de premier plan d'électronique et d'électroménager, reconnu pour sa technologie innovante et son engagement envers la qualité. L'entreprise propose une large gamme de produits, y compris des téléviseurs, des systèmes audio, des réfrigérateurs, des machines à laver et des climatiseurs. Avec pour objectif d'améliorer le mode de vie des consommateurs grâce à une technologie avancée, LG vise à offrir des produits qui améliorent la commodité et l'efficacité de la vie quotidienne.

Description

• Deliver an exceptional customer experience while servicing products in the home. • Travel offsite to customers' locations to perform maintenance and repair on LG's equipment. • Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. • Conduct technical diagnosis and perform specialized repairs on a variety of electronics and home appliances. • Diagnose problems, assess the extent of the problem, document findings, and decide whether to repair the product or replace parts. • Process paperwork and perform data entry upon completion of each job. • Pre-screen next day service calls by obtaining necessary information to help diagnose issues prior to arriving at customer's home. • Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

🎯 Exigences

• Minimum 1 year experience in a technical role (Field Service preferred). • Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). • Experience in the use of tools, and diagnostic test equipment. • Ability to properly trouble-shoot, diagnose, repair and document product/system issues. • Valid Driver’s license in good standing. • Ability to obtain appropriate EPA Certification. • Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

🏖️ Avantages

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. • Performance based Short-Term Incentives (varies by role). • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. • Group Rate Life and Disability Insurance.