Senior Account Executive, Ticketing

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LOVB Minnesota

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2 - 10 employés

⚽ Sports

📚 Éducation

Sports • Education

LOVB Minnesota est le club et la présence locale de LOVB (League One Volleyball) au Minnesota, une organisation nationale de volleyball qui gère des clubs juniors, des tournois pour jeunes, ainsi qu'une ligue professionnelle qui a été lancée en 2025. LOVB Minnesota a débuté sa saison inaugurale avec un effectif combinant des talents du Minnesota et des joueurs internationaux ; il fait partie d'un plus grand réseau qui exploite 90 clubs, 105 emplacements, des centres de formation, des milliers d'équipes, de joueurs et d'entraîneurs. L'organisation LOVB gère également une fondation pour accroître l'accès au volleyball, vend des billets et des produits dérivés, et produit des contenus médiatiques/insider pour les fans.

Description

• Execute 60+ daily outbound sales activities through phone, email, text messaging, and LinkedIn outreach • Generate new business through season ticket memberships, group sales, partial plans, and premium experiences • Meet and exceed individual sales and revenue goals • Maintain accurate sales activity, pipeline management, and forecasting within CRM systems • Develop and execute sales strategies to maximize ticket revenue opportunities • Identify opportunities to increase customer lifetime value through upselling and cross-selling initiatives • Identify, research, and cultivate new sales opportunities • Build and maintain prospect databases and lead pipelines • Develop relationships with businesses, organizations, schools, and community groups • Support season member renewal campaigns and retention initiatives • Serve as a primary point of contact for season members and fans • Handle ticket exchanges, seat relocations, account inquiries, and service requests • Sell and coordinate Fan Experience Packages (FEPs) and group experiences • Process ticket orders accurately using Archtics, TM1 Sales, FEVO, Ticketmaster, and related systems • Support box office operations during matches and special events • Partner closely with Marketing, CRM, Operations, and Event teams

🎯 Exigences

• Bachelor's degree required or equivalent combination of education and experience • 1–3 years of experience in ticket sales, sports sales, customer service, business development, or related fields • Experience achieving sales goals and managing customer relationships • Experience working with CRM systems and sales pipelines preferred • Experience in professional sports, collegiate athletics, entertainment, or live events preferred • Familiarity with Archtics, TM1 Sales, FEVO, Ticketmaster, Salesforce, or related CRM platforms • Experience with outbound prospecting and lead generation • Passion for volleyball and women's professional sports

🏖️ Avantages

• Ability to work effectively in a remote, highly collaborative environment • Ability to work evenings, weekends, and select holidays as required by match and event schedules • Ability to travel periodically for matches, member events, community activations, and company meetings • Ability to stand and move throughout event venues during match-day operations and fan events • Ability to lift and transport event materials up to 25 pounds when supporting events and activations