Senior Software Implementation Engineer

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $145 000 - $165 000 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Lumin Digital

Lumin Digital

51 - 200 employés

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Lumin Digital est une entreprise spécialisée dans les solutions bancaires numériques de nouvelle génération pour les unions de crédit et les banques. Leur plateforme offre une large gamme de services, notamment des solutions bancaires de détail et commerciales, l'ouverture de comptes numériques et des outils pour améliorer l'engagement des utilisateurs et l'efficacité opérationnelle. Avec un accent sur l'innovation et la technologie de pointe, Lumin Digital utilise l'intelligence artificielle et des fonctionnalités de sécurité robustes pour offrir des services cloud natifs sans interruption. Ils sont reconnus pour favoriser la croissance des affaires et la réduction des coûts pour les institutions financières, s'adapter aux nouvelles technologies et offrir une expérience utilisateur améliorée.

Description

• Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients • Serve as the primary technical point of contact for client stakeholders • Implement and configure Lumin Digital’s banking product components according to client specifications • Performing testing and validations of each product feature, third party integrations, and custom solutions implemented during the life cycle of the project • Ensure client expectations are satisfied on the committed deliverables • Manage client environments across staging, pilot and production to support iterative testing and a smooth go-live transition • Conduct working sessions to help clients understand product functionality and to enable client teams to self-manage their application • Develop and document custom solutions and integrations leveraging Lumin Digital’s SDK, APIs and available tooling to meet client-specific requirements • Create and maintain project scope implementation details, data flow documentation, and integration specifications for each implementation • Partner with Product, Engineering, Services, and Support teams to coordinate deliverables, resolve dependencies, and maintain alignment throughout the implementation lifecycle • Communicate implementation status, risks, blockers, and milestones clearly to internal stakeholders, project managers, and client team • Support data conversion and migration efforts associated with Projects • Support load testing efforts and help fine tune any performance issues • Proactively identify technical risks, implementation blockers, and timeline threats • Troubleshoot and resolve technical issues across all phases of implementation • Identify opportunities to improve implementation methodologies, tooling, templates, and reusable components • Collaborate cross-functionally with Engineering, Product, Services, and Support teams • Provide post-launch support and contribute to Tier 2/Tier 3 production support for live clients until the project is handed off to application support • Continuously evaluate and improve implementation processes, reusable templates, and team best practices • Contribute to post-implementation retrospectives to capture lessons learned and drive continuous improvement in the delivery process

🎯 Exigences

• Bachelor's degree in Computer Science, Engineering, or a related technical field • 5+ years of experience in software engineering, technical implementation, or systems integration roles • Proven experience in digital banking, FinTech, or other regulated enterprise software environments • Strong hands-on experience with SQL and relational databases for configuration and data migration • Proficiency with JIRA or similar Agile project management tools • Advanced experience implementing or developing digital banking or financial services software products • Experience with SDK or equivalent experience with financial technology platforms • Knowledge of core banking system integrations (e.g., Fiserv, Jack Henry, FIS, Symitar) and standard data exchange formats (JSON, XML, REST, SOAP) • Familiar with cloud-native technologies including AWS, Docker, Kubernetes, and observability tools such as Kibana or Datadog • Understanding of microservices architecture and RESTful API design principles • Working knowledge with relational databases and SQL for data validation, mapping, and troubleshooting • Familiarity with software development practices including version control (Git), CI/CD pipelines, and deployment automation • Excellent verbal and written communication skills; able to translate complex technical concepts for non-technical stakeholders • Proven ability to build strong client relationships and act as a credible technical authority • Collaborative team player who thrives in a fast-paced, cross-functional environment with ambiguity and change • Strong analytical and critical thinking skills with a proactive approach to problem solving • Demonstrated ability to lead, mentor, and influence peers and junior team members

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Minimal travel required

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