Complex Care Specialist

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 €38 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 13%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Lyra Health

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2015

🏥 Santé

⚕️ Assurance santé

☁️ SaaS

💰 €235 000 000 Series F en 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health est une entreprise de santé mentale qui collabore avec les organisations pour offrir des avantages complets et efficaces en matière de santé mentale aux employés à l'échelle mondiale. En proposant des soins de santé mentale basés sur des preuves, Lyra Health améliore le bien-être des employés et a un impact significatif sur les performances de l'entreprise. Leur plateforme offre un soutien de haute qualité grâce à un réseau mondial de professionnels, utilisant une technologie de correspondance par IA pour connecter rapidement les membres avec des prestataires adaptés. Lyra Health s'adresse aux familles, couples, adultes et enfants, en offrant un soutien pour divers besoins en santé mentale. Leurs programmes visent à améliorer la santé des employés, à accroître la productivité et à réduire les coûts de santé, tout en offrant une expérience fluide aux membres.

Description

• Independently manage a caseload of complex, multi-need clients, providing collaborative, long term case management • Successfully facilitate ongoing engagement, supporting clients as they move through various levels of care, employing Motivational Interviewing and other strategies to support client readiness for treatment • Skillfully manage client crises, providing brief risk and needs assessments, safety planning, and de-escalation with the goal of connecting the client to treatment • Respond to in-the-moment callers seeking crisis support, offering brief, evidence-based coping skills • Effectively and professionally communicate with clients and providers throughout the process of accessing care, via email, phone, and occasionally text • Creatively troubleshoot roadblocks to offering personalized, high quality clinical care options for our clients • Use Lyra’s proprietary matching software, as well as other methods including facility database, health plan directory, and internet searches to identify treatment options, and connect clients to the best treatment, based on each individual client’s specific needs and preferences • Administer and monitor clients’ self-reported symptoms on PHQ-9, GAD-7, or other measures • Develop personalized care plans with treatment options for clients • Participate in and present cases for discussion at Multidisciplinary Team Meeting • Proactively outreach members who may benefit from additional support and utilize Motivational Interviewing strategies to engage them in the program • Coordinate care and communicate with Preferred Facility Network providers prior to, during, and at the end of treatment including recommendations for level of care, length of stay, treatment modality, and discharge planning • Coordinate care and communicate with clients’ health plans and/or navigators to ensure seamless access to care (e.g. meet weekly with Navigator to discuss mutual clients and ensure accountability for engagement) • Collaborate with billing team and Preferred Facility Network to ensure clients have authorized referral to access treatment paid via Lyra; treatment meets clinical and quality expectations; and any concerns are addressed • Participate in on-call rotation for direct phone line to handle warm referrals from Care Navigator Team, Clinical Care Navigator, or Health Plans • Complete screenings for Lyra’s Dialectical Behavior Therapy (DBT) program • Provide feedback to leadership for continuous program improvement, including suggestions to improve client experience, operational efficiencies, or outcomes

🎯 Exigences

• Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g., LMFT, LPC, LPCC, etc.). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered. • Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting), navigating health plans, and encouraging client engagement with escalating mental health needs • Proficient in case management and with delivering specialized care for clients with diverse care needs • Knowledge of higher levels of care and of community mental health health resources • Self-directed clinical professional who can work independently in a remote environment and work effectively and collaboratively within a small team of dedicated clinicians • Familiarity with Health Plan procedures, medical necessity criteria, and a passion for helping clients understand their benefits and options for care. • Candidates must be a full time resident of the United States; work cannot be completed from outside the United States. • Bilingual, Spanish-speaking candidates strongly preferred (but not required)

🏖️ Avantages

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!