Sales Support Manager

Emploi pas sur LinkedIn

🕒 il y a 3 jours

🏈 Alabama, Pennsylvania, +1 états de plus – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

👻 Score fantôme 11%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Marmon Holdings, Inc.

Marmon Holdings, Inc.

10 000+ employés

Fondée en 1953

🏥 Santé

🍽️ Alimentation et boissons

📦 Logistique

Healthcare • Food & Beverage • Logistics

Marmon Holdings, Inc. est une entreprise mondiale diversifiée qui comprend plus de 120 entreprises autonomes réparties dans 11 groupes industriels. Cette société de Berkshire Hathaway met l'accent sur une culture entrepreneuriale, fournissant à ses entreprises le soutien et les ressources nécessaires pour innover et exceller dans divers secteurs. Marmon se spécialise dans des domaines tels que les produits médicaux, de transport, de plomberie, électriques et industriels, entre autres, et s'engage à offrir une autonomie forte, stable et soutenue tout en favorisant les talents et fournissant des solutions complètes à des problèmes complexes.

Description

• Represent the company with a comprehensive understanding of its product offering • Maximize sales performance by establishing strong customer relationships and understanding customer needs • Work directly with Sales and Sales leadership to maintain and grow business within assigned territories • Generate leads and provide customer service for key accounts • Perform market and competitive research to help Sales adjust sales techniques based on field interactions and results • Coordinate weekly, monthly, and annual sales efforts between the Sales Support Team and outside sales • Lead outbound calling and account coverage for a specified area of the United States • Define, create, and maintain a Customer Service team • Support and maintain internal sales processes from order through shipment, including quote processes, order acknowledgements/confirmations, and order status • Work with outside sales, Technical & Architectural Services, and inside sales teams to achieve the annual budget • Define, create, and maintain a trained Inside Sales team for a defined customer segment • Collaborate with sales leadership to create and maintain an Inside Sales strategy • Generate and standardize KPIs and report on sales budget achievement • Build a motivated, customer-centric, continuously improving team culture • Manage and lead the Outbound Call Specialist and create KPIs tied to annual budget delivery • Assess talent and manage team performance • Perform additional projects, duties, or assignments as directed by management

🎯 Exigences

• 4-year business degree and 5 years relevant experience in managing a customer service/inside sales team • 10+ years of sales and leadership experience in lieu of degree • Excellent verbal and written communication skills • Experience managing, directing and motivating a team • Ability to multitask and set priorities • Efficient with strong organizational skills • Strong working knowledge of Microsoft Suite products (Excel, PowerPoint, Word, Teams, etc.) • Ability to be trained in company-specific software • Various business systems experience required (ERP, CRM) • Ability to travel 10–30% to visit facilities, customers and suppliers • Valid Driver’s License • Legally authorized to work in the United States • Must not require current or future employment visa sponsorship

🏖️ Avantages

• Diverse learning and working opportunities • Equal opportunity employer • Reasonable accommodation during the application and recruiting process

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