Vice President – Cloud

🕒 il y a 2 mois

🌐 Allemagne, Autriche, +5 autres pays – Distant

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⏰ Temps Plein

🔴 Expert

👔 Vice-président

👻 Score fantôme 13%

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🗣️🇺🇸🇬🇧 Anglais requis

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Matrix42

501 - 1000 employés

☁️ SaaS

🏢 Entreprise

IT Service Management • SaaS • Enterprise

Matrix42 est un fournisseur de premier plan de solutions de gestion des services informatiques (ITSM) intégrées, spécialisé dans l'automatisation et l'optimisation des processus de services informatiques et d'entreprise. Leur suite de produits comprend la gestion des actifs informatiques, la gestion des actifs logiciels, la gestion des terminaux et la gouvernance des identités, tous conçus pour améliorer l'efficacité opérationnelle et la sécurité au sein des organisations. Matrix42 vise à simplifier les opérations informatiques, réduire les coûts et améliorer les expériences des utilisateurs finaux grâce à des technologies innovantes et à une automatisation intelligente.

Description

• Define, implement, and continuously improve Cloud Ops KPls for the whole Matrix42 product portfolio. • Ensure KPls are trending positively in alignment with business objectives (availability, performance, cost efficiency, cloud gross margin, customer satisfaction). • Drive operational automation, standardization, and adoption of best practices (SRE, DevSecOps). • Build and maintain platform-agnostic stack building blocks to enable flexible deployment models across hyperscalers, private clouds, and on-premises data centers. • Establish a proactive Cloud incident management framework to reduce customer-impacting issues. • Own escalation metrics and ensure downward trend. • Partner with Customer Success and Support teams to accelerate resolution and assure timely root cause analysis. • Own Cloud cost management and margin optimization for the Matrix42 Cloud. • Implement FinOps practices to optimize resource consumption, vendor contracts, and scaling models. • Deliver flexible deployment models that support: Public Cloud (multi-tenant SaaS based on Microsoft Azure). Private Cloud with country-specific data residency. On-premises/customer data center deployments.

🎯 Exigences

• 12+ years of experience in Cloud Operations and managing SaaS Infrastructures in multi-cloud scenarios. • Proven track record in managing SaaS cloud delivery at scale (preferably in Enterprise Service Management, ITSM, UEM etc). • Strong financial acumen in Cloud cost optimization & margin improvement. • Experience with CloudOps practices (SRE, FinOps, DevSecOps). • Demonstrated success in rolling out DevOps principles across multiple units including Engineering. • Proven experience in establishing observability frameworks across network, infrastructure, and application layers in multi-cloud environments (Azure, private cloud, data center). • Deep understanding of platform-agnostic cloud stack design and deployment building blocks. • Strong knowledge of data residency, compliance, and regulatory frameworks in Europe. • Excellent stakeholder management skills; ability to partner with Product, Engineering, Finance, and Customer Success.

🏖️ Avantages

• 30 vacation days • flexible self-managed working hours • hybrid setup that supports remote work

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🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

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👔 Vice-président

🗣️🇺🇸🇬🇧 Anglais requis